Online Men's Stylist - NY/NJ/CT (Part-Time - Work From Home)
Styling and Client Services – Styling
WHAT WE DO
Bombfell is an online personal styling service for men and one of the fastest-growing startups in the country. In 2017, we were included in the Inc. 5000 list for fastest-growing companies (#218). We're building a powerful, entirely personalized retail experience that enables men to buy their clothing with confidence.
Featured in such prominent publications as the New York Times, TIME, Business Insider, Wall Street Journal, TechCrunch and Vogue, Bombfell is backed by world-class investors with deep e-commerce experience.
HOW WE DO
We pride ourselves on blending best-in-class tech with expert styling and have attracted an extraordinarily well-rounded team of both technical and creative talent.
We've entered hyper-growth stage and are scaling our team to make a dent in the e-commerce universe.
We've got a close-knit culture that prioritizes results, self-motivation, a diversity of viewpoints and open communication. We treasure humility and foster camaraderie. We've got engineers, fashionistas, marketers and ops all under one roof in an open floor plan.
We eat lunch together every day, have team-building exercises and dismissively snipe about each other in our Game of Thrones fantasy league.
You have an eye for fashion and your guy friends are always begging you to dress them. You love working in retail and are looking to jump-start your career in the fashion industry. You’re dependable, reliable, and love rolling out the red carpet for your clients.
Your clients will tell you their wardrobe needs and you’ll send them a personalized selection every month with the help from our custom-built online styling platform. You’ll work from home and make your own hours but you must be able to sign in daily (up to one hour) to answer client emails.
Style clients using our online styling platform
Respond to feedback clients leave on orders within an appropriate time frame
Review the client’s past shipment history, style preferences and social media accounts to choose the best items from inventory for each client
Accommodate all client request notes to the best of your ability
Write genuine, friendly and professional notes to clients
Partner with our customer service team to help resolve client issues
Utilize an online timesheet system to carefully keep track of all hours worked
When working, respond to emails in a timely manner
Provide feedback regarding the online styling platform, company software, assortment of inventory and common client requests to our management team
At least 1-2 years’ experience working in fashion retail; preferably in a role where you've worked as a stylist before
Must reside in New York or New Jersey
Ability to work between 15-25 hours each week without another Full-Time commitment
Access to a reliable laptop and internet while working from home
Ability to attend occasional mandatory training sessions at our headquarters in NYC
Strong computer skills including navigating online platforms
Excellent customer service skills
Strong written communication skills regarding emails and notes to clients
A positive attitude
Motivated and detail-oriented
Ability to meet deadlines
Knowledge of social media
A passion for fashion with the eagerness to grow in this field
30% employee discount
Our clients (and thus we) care about punctuation, grammar, spelling and sentence structure. So before clicking "Submit Application", we highly encourage you to proofread your responses.