Head of IT-Operations (m/f/d)

Berlin (EN) /
Business Operations – IT Support /
Full-time permanent
Bonial is part of Axel Springer SE and is the leading "Drive to Store" platform in Germany and France. Every day we inspire millions of users by connecting them to their favorite shops and brands via our platforms "kaufDA" and "MeinProspekt" in Germany, and “Bonial” in France.

More than 1500 retailers and brands across all sectors rely on our tailor-made, data driven marketing solutions to promote their offers and reach measurable business results with maximized return on investment.

Our more than 300 employees come from all over the world joining together to strengthen their skills and work towards creating innovative digital marketing products for clients and users. We believe in the power of each individual to own their impact and drive meaningful results every day. Our diverse and open culture is the secret sauce to our success and ensures we truly put people at the center of everything we do. Our data-driven decision making empowers our mission and how we work.

The IT-Operations-Team is responsible for all Internal IT Topics and IT-Security. We are handling daily User Problems and bigger Projects, related to the IT Environment at our Office and at our Cloud Infrastructure. We want to look after our Users and ensure they can work efficiently and professionally. IT should be a seamless addition to any office with little fuss or frustration. We enable users to work from home, connecting to their office as well as providing Tools, Services, email, network and VPN connectivity. We can also ensure you maintain a secure network keeping malware, Phishing and hackers away.

Key Responsibilities

    • Strategic and operational  Management of 3 IT-Functions Network-, System Administration- and Helpdesk.
    • You´re leading a Team of 6 employees and 1 apprentice  
    • You know what is happening in your teams and are very much aware of all challenges and projects. You provide the tools and skill set-ups, so that your teams can work and grow.
    • You are responsible for the internal  IT-Infrastructure and services as well as for the strategic development and expansion for three international Offices
    • Cloud Infrastructure development, documentation and maintenance with AWS, Microsoft and Google
    • Budget planning and monitoring 
    • Plan, coordinate & prioritize projects in the field of system administration, information security, network infrastructure
    • IT-Security and implementation for IT Regulations and Guidelines
    • Selection of new hardware and software, including conducting negotiations with suppliers and coordinating implementation.
    • Close collaboration with the People and Culture Team and our Works Council
    • Reporting directly to the COO

Job Requirements

    • Proven experience as an IT Systems or Network Administrator in a senior or leadership role.
    • Experience in a team lead role for more than 2 years. 
    • Expertise of Windows and Mac client operating systems
    • Expertise of Windows Server Infrastructure (Active Directory, Group Policy Management, WSUS, DFS, etc)
    • Expertise of Network Equipment and Services (Routing, Switching, Firewalls, NAT, VPN, VLAN, etc)
    • Experience with backup systems, infrastructure monitoring tools, logs collection and analysis
    • Experience in the field of information security, cyber threats protection
    • AdA License is a plus
    • Fluent in German and English
What we offer:
- International, multicultural, diverse and inclusive community with colleagues from over 40 different countries where you can grow personally and professionally
- Strong support for your professional development with both company sponsored activities and a dedicated budget you can decide on
- The opportunity to take charge and shape your own career with possibilities to move internally within the company
- A highly motivated and ambitious working environment in a cohesive, fast growing team
- The opportunity to engage in projects that promote sustainability, environmental development and the impact that we make on our planet
- A beautiful and modern office space with interior design handcrafted by our creative team: fully stocked Kids' Room for when your kita bails on you; Zen Rooms where employees can pray, relax or simply have some quiet time; fully equipped gym in the office; and Roof terrace for amazing Friday events
- Strong social culture that encourages people to start conversations, build relationships and participate together in the community through regular team events in a lounge perfect for socializing
- English and German language courses in house
- Regular food and beverage service including drinks, coffee, fresh fruit, organic bread, or Monday breakfast

If you think you could fit the bill, we'd love to hear from you!

You can check out our Bonial people Instagram or read more about Bonial culture here.