Marketing Operations Manager

Remote /
Marketing /
Full time
About Us

BookNook is closing the early-learning gap for kids in grades K – 8 through pairing dedicated tutors with proven technology to teach the reading and math skills kids need to succeed. School districts across 35 states entrust BookNook’s virtual tutors and learning platform with the job of supporting their students. BookNook’s platform and high-dosage tutoring are paving the way for kids nationwide to achieve significant academic gains and receive the rigorous education they deserve.

At this time we are not able to provide sponsorship.

About the Role

BookNook is looking for a passionate Marketing Operations Manager to add to our growing marketing team here at BookNook. This person reports to the Director, Marketing Services, and will coordinate with other marketing and sales professionals to implement and report on marketing operations. The ideal candidate will be a highly motivated and strategic thinker and will be excited about fulfilling BookNook’s explosive growth.

Job Responsibilities:

    • Provide day-to-day HubSpot system administration and configuration 
    • Ensure data integrity across all platforms
    • Ensure HubSpot to Salesforce lead flow is timely and accurate
    • Work closely with our Partnership Development Team on lead metrics, lead flow and honing processes
    • Manage and maintain reporting and dashboards, funnels, and campaigns
    • Research target audiences and develop campaign lists
    • Implement segmentation strategies for targeted verticals and personas
    • Assist with lead management process
    • Oversee opt-out requirements to assure legal compliance (CAN-SPAM and CASL)
    • Communicate and collaborate with the rest of the Marketing team and internal stakeholders
    • Drive operational process improvements
    • Integrate new technology into the MarTech Stack

What we're looking for:

    • 4 - 8 years experience in marketing operations or similar role in high growth environment
    • High level of expertise in HubSpot with deep knowledge of setting up campaigns and metrics 
    • Experience with data analysis and reporting
    • Prefer some experience with Salesforce
    • Experience with Asana project management preferred
    • Good time management skills with ability to juggle multiple projects/tasks 
    • Experience in a collaborative working environment.
    • Strong communication and interpersonal skills.

Perks and Benefits:

    • Competitive salary: For this role, the starting range is $100K.
    • Work remotely: Live and work wherever you like in the US.
    • Health insurance: We offer medical, dental, vision and pet insurance for all our team members.
    • Time to recharge: We offer unlimited PTO, 12 paid holidays, and two company-wide weeks’ off.
    • 401(k): With 3% company match.
    • Employee stock purchase program.
    • Retreat: Join us for our annual company get-together.
    • Home office setup: Get a laptop + $130 monthly stipend for home expenses.
Join a company with a mission. BookNook has been around since 2016, is growing fast, and has already helped tens of thousands of children improve their literacy, especially those that come from the most disadvantaged environments. We're a scrappy, smart team that gets things done but we are strong believers in family, friends, and work-life balance. Work on exciting technology and make a tangible difference in the world every day.

Equal Employment Opportunity

BookNook embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

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