Account Director (Bilingual Spanish / English)

Mexico /
Client – Client Service /
Full Time
Bounteous is growing our Client Service team in Mexico!
We are currently searching for an experienced Account Director to embody our culture and build client relationships, encouraging reliance on Bounteous products and services.  The ideal candidate will have extensive account management experience within a digital agency or consultancy.

Roles and Responsibilities

    • Partner with clients to create rich, relevant customer experiences that drive results
    • Immerse yourself into the clients’ brand while partnering with them to identify long term goals and key objectives
    • Develop and manage a strategic account management plan that establishes multi-threaded relationships, identify and mitigate threats, develop opportunities and raise our strategic role within the client’s business model
    • Articulate and hold the full range of client leaders’ concerns and act as a client partner
    • Establish strong working relationships with clients and colleagues to foster a collaborative environment for the team to think creatively and solution together
    • Drive growth by bring integrated solutions that leverage a broad set of Bounteous capabilities to the clients
    • Drive the decision-making process, directing the client and team towards the best solutions, and participate in key planning milestones
    • Understand the scope of programs as defined by the business requirements and budget process
    • Guide the design and development teams from initiation through completion
    • Provide clients with reporting, analytics, and consultation that is relevant and actionable
    • Assist in pitching, closing, and negotiating contracts

Preferred Qualifications

    • Bachelor’s degree or equivalent consulting agency experience
    • 7+ years of client service, digital marketing, or account management experience
    • Excellent verbal and written communication skills; fluency in English and Spanish is required
    • Exceptional listening and presentation skills
    • Strong conflict resolution and negotiation skills
    • Ability to manage multiple projects and attention to detail a must

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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

Bounteous is willing to sponsor eligible candidates for employment visas.