Content Developer
India
/
Full Time /
Hybrid
Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.
Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.
Information Security Responsibilities
- Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
- Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
- Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
- Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
Role and Responsibilities
- Independently work from a task queue, with a wide variety of campaign-related tasks to complete daily
- Demonstrate solid understanding of assigned tasks; communicate within task management/time tracking/project management tools as needed
- Proactively quality check, troubleshoot, and identify root cause for potential delivery issues
- Build integrations for real-time lead delivery
- Create and deliver customer-specific reporting
- Provide performance or pacing monitoring, as needed for delivery team or customer review
Preferred Qualifications
- BE/B.Tech/MCA
- 1+ year of experience in any BPO, KPO, or customer success-related fields
- Exceptional communication skills
- Proven ability to work directly with a team to support, build, and launch campaigns on time, error-free, and within specs
- Strong analytical and process skills; attention to detail
- Ability to manage multiple tasks simultaneously, with the ability to prioritize as needed under pressure. Comfortable working in a high-volume, fast-paced environment
- Willingness to work night shift
Information Security and Data Privacy
- Ensure any sensitive information of the project/organization stays protected as per the guidelines of General Data Protection Regulation (GDPR) and report any breach, vulnerability or threat to the respective Data Protection Officer (DPO) without delay
- Ensure all data of the customer/organization processed must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests
- Adherence to GDPR and ISMS standards to value privacy at every level
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Bounteous x Accolite is proud to be an equal opportunity employer. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous x Accolite is willing to sponsor eligible candidates for employment visas.
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