Social Media Manager

Toronto, CAD or Pittsburgh, PA
Marketing Services
Full-time
Bounteous partners with organizations to deliver best-in-class solutions. Drawing on our expertise in strategy, design, engineering, analytics, and marketing, we work in a way that considers the whole business for the long term. By engaging across disciplines, we collaborate with clients to create rich, relevant customer experiences that drive results.

We offer our team members advanced growth and professional development opportunities and can't wait for you to experience this yourself as a Social Media Manager on our Marketing Services Team! This person will lead social media management engagements as a client-facing primary point of contact and define client strategy as a subject matter expert on enterprise accounts.

Responsibilities:

    • Perform segmentation analysis to influence regional marketing strategy and contribute to client ROI
    • Create strong, clear reports, highly analytical reports
    • Maintain daily interaction to update clients or coworkers on project progress
    • Create professional deliverables for clients that meet the Bounteous quality standard
    • Train clients in digital marketing best practices
    • Develop process efficiencies to assist our fast-paced team
    • Continuously further knowledge of social media and digital marketing attribution
    • Mentor less experienced team members and learn from those with more experience
    • Consistently meet department and client deadlines
    • Remain current in a quickly evolving industry
    • Carefully track and record billable time
    • Other duties as assigned

Preferred Qualifications:

    • Bachelor’s degree
    • Fluent English, Conversational French (fluent French preferred)
    • 1-5 years of related social media experience
    • 1 year of experience independently managing social media strategy
    • Collaborated with both internal resources, external resources to develop strategies that meet department goals within budget and established timelines
    • Exposure to diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
    • Has developed strategic initiatives which align with business goals and budget
    • Professionally led presentations that include recommendations and/or public speaking
    • Experience in business analysis and project management as well as web analytics
    • Up to 25% travel outside of the primary collaboration center