Senior Infrastructure Engineer

India /
Technology – Technology /
Full Time

Role and Responsibilities

    • Maintain the good standing of server infrastructure, including Windows and Linux servers, with an increasing investment in server-less technologies
    • Help to lead a multifaceted ITSM practice to meet the needs of our clients
    • Research and develop new infrastructure technologies and approaches as they emerge
    • Support a number of platforms at the server/service level, including: eCommerce platforms, content management, platforms, data integration, and custom systems
    • Improve and support DevOps practices across Bounteous
    • Monitor and respond to anomalies within our infrastructure, including on-call rotation as part of a larger team
    • Design and improve monitoring and reporting
    • Develop and maintain automation for provisioning and deployment of the server infrastructure
    • Work closely with platform developers to solve infrastructure-related issues, mentor others in understanding implications and limitations of the technology

Information Security and Data Privacy

    • Ensure any sensitive information of the project/organization stays protected as per the guidelines of General Data Protection Regulation (GDPR) and report any breach, vulnerability or threat to the respective Data Protection Officer (DPO) without delay
    • Ensure all data of the customer/organization processed must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests
    • Adherence to GDPR and ISMS standards to value privacy at every level

Preferred Qualifications

    • BE/B.Tech/MCA
    • 3-6 years of relevant experience
    • Expert knowledge of Linux shell and Windows PowerShell
    • Expert knowledge of web technologies (web servers, DNS, SSL, Browsers)
    • Experience with ITSM practice, including exposure to Jira Service manager, Service Now (or similar)
    • Working knowledge of web development processes (source control, deployment, etc.)
    • Experience improving workflow (reducing/optimizing tasks)
    • Knowledge in deploying and maintaining cloud technologies as part of larger systems
    • Understanding of security implications of architecture decisions
    • Practical knowledge of common Amazon Web Services (AWS) and Azure services and practices
    • Experience with load testing, pen testing, and providing security for cloud resources; administering and using monitoring tools (NewRelic, splunk, sumologic, etc.) to troubleshoot issues
    • Experience with cloud platforms such as Google Cloud
    • Deep working experience with any of the following: Hybris, Drupal, AEM, Magento 2, Fusion, React; SSO, Java, JavaScript, C# / .NET, PHP
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