People Experience Coordinator & Executive Assistant
Toronto, Ontario
People and Culture /
Full Time /
Hybrid
Hi! My name is Emma Hunt, and I'm the Head of People and Culture at Boxhub. With a deep-rooted passion for crafting exceptional employee experiences and scaling dynamic teams, I am thrilled to be part of Boxhub's journey toward remarkable growth. As we embark on an exciting growth trajectory, employee and candidate experiences take center stage as vital contributors to the company's overall health and success, which is why I'm looking for an equally passionate and motivated People Experience Coordinator and Executive Assistant to take on a multifaceted role to support us in making Boxhub an enjoyable workplace, fostering a welcoming ambiance, and supporting our executive operations.
Our Mission
Boxhub is an e-commerce & logistics startup on a mission to revolutionize the way shipping containers are traded, transported, and used. Shipping containers are becoming the most sustainable and cheapest solution for many storage and building projects. We believe that giving our customers better access to containers, while improving the inherently broken supply chain, we can generate a substantial positive impact and help save thousands of tons of CO2 per year.
Boxhub is well funded by some of the most successful investors in the tech industry, founded by long-term shipping industry experts, and led by award-winning entrepreneurs. We were recently listed by VC's as one of the most promising marketplaces of 2022 and are looking for new team members who are equally passionate about changing an entire industry.
Your Mission
Office Operations (30%)
- Providing an office experience that enhances people’s days by optimizing the environment and fostering a productive space.
- Delivering a top-tier guest experience for our investors, interviewees and other guests who need welcoming.
- Organizing and optimizing office storage, keeping the space clean and tidy, and creating accessible documentation for employee needs.
- Prioritizing health and safety by ensuring the office space is in compliance and leading the Joint Health & Safety Committee.
- Managing suppliers and supplies such as building management, maintenance, stationery, groceries, and anything needed for the office.
People Operations (50%)
- Assisting in onboarding new employees by scheduling learning and introductory sessions, setting them up in our HRIS & benefits systems and organizing equipment, swag and where they’ll sit.
- Driving events coordination, from coordinating team offsite events to in-office socials and industry events.
- Supporting our performance management lifecycle by deploying review cycles in our HRIS, setting up manager meetings and producing salary and stock option increase letters.
- Updating and maintaining our HRIS (Hibob) to ensure employee details are up to date, policies that need signing and making sure we’re using the system to it’s full potential.
- Booking travel and accommodation for team learning trips, we regularly send our people on to support their L&D of the shipping container industry.
- Providing team support wherever needed, from interview scheduling to producing travel and employment letters.
Executive Assistance (20%)
- Managing the CEO's calendar and schedule and conducting daily huddles to optimize scheduling and understand CEO priorities.
- Support the CEO on ad-hoc tasks, from booking travel and registering for conferences to doing research.
What you bring to the table
- You’re experienced in office administration and coordination. You’ve helped an office run smoothly and have jumped into supporting the team and collaborating cross-functionally.
- You’ve been exposed to or have direct experience with people & culture-related support.
- You've supported a leader in managing their time and know how to uncover priorities.
- You’re organized and prioritize well, asking the right questions and being proactive.
- You value employee experience and have crafted exceptional employee experiences.
- You can adapt to the fast-moving environment of an early-stage startup where priorities pivot; you have to context switch daily, and some processes are still to come.
- You understand the importance of health & safety. You are keen to learn about workplace safety by gaining your joint health and safety committee (JHSC) certification (bonus points if you’re certified already!)
- You value inclusion, equity, and belonging and embody them through your work and interactions with different people.
- Note: This is a hybrid position in Toronto that requires you to be in the office three days a week.
The Interview Process
- 30-minute Phone screen with Emma Hunt (Head of People and Culture)
- 45-minute interview with Emma Hunt (Head of People and Culture) & Simran Sidhu (People & Culture Advisor)
- A short take-home exercise to assess your approach to supporting teams
- 30-minute interview with Max Birner (CEO)
- Reference Check & Offer 🥳
What Boxhub Offers
- Highly competitive salary depending on experience
- Stock Options
- Fantastic opportunity to help build and grow with a funded company at an early stage
- 4 weeks of annual vacation
- Comprehensive healthcare benefits plan, including dental & vision & spending account from day 1
- Free access to Maple and Headspace apps
- A yearly learning and development budget!
- A monthly transportation allowance
- Flexible working hours in a hybrid environment - we work remotely 2 days a week
- Join a multicultural team that has built successful startups around the world
Boxhub’s Commitment to Diversity, Equity and Inclusion
At Boxhub, we believe diversity and representation are key to creating an exciting product and an amazing customer and employee experience. We strongly encourage applications from candidates of all backgrounds, experiences, and perspectives regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other aspect that makes you, you.
Boxhub’s commitment to accessibility
Boxhub is committed to developing an inclusive, barrier-free recruitment process and work environment. Please inform us if you require any accommodation, and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats, or to report any accessibility problems, don't hesitate to get in touch with us at accessability@boxhub.com
