Operations Specialist

Corporate Services Team (CST) – Operations /
Full-time /
BPM Overview:

What does BPM stand for? Innovation, opportunity, community, diversity, inclusivity, flexibility and so much more. B-P-M stands for “Because People Matter,” because at our core, our people drive everything we do and how we do it. We are a forward-thinking, full-service accounting firm providing modern solutions to businesses across the globe. We focus on comprehensive assurance, tax, and consulting services for our clients, and we provide our people and our community with the resources to lead meaningful and purposeful lives.
While we are one of the largest California-based accounting firms, our flexible work locations and schedules mean we have professionals across the continent. Our teams and our clients drive us to provide quality services and ignite unique insights and ideas that contribute to our continued success. Our clients come from different backgrounds and industries, which keep our people intellectually challenged every day.

Burr Pilger Mayer India Pvt. Ltd. (BPM India) is a subsidiary of BPM LLP. Founded in 1986, BPM is one of the largest California-based accounting and consulting firms, ranking in the top 50 in the country. With 17 offices across the world, BPM serves emerging and mid-cap businesses as well as high-net-worth individuals in a broad range of industries, including financial services, technology, life science, manufacturing, food, wine and craft brewing, automotive, nonprofits, real estate and construction. The Firm’s International Tax Practice is one of the largest on the West Coast and its well-recognized SEC practice serves approximately 35 public reporting companies, mostly in the technology industry.


    • B.A. degree OR equivalent work experience.
    • A minimum of 2-3 years in a professional services role, project management experience, and/or HR.
    • Experience OR 2 years in a resource planning/coordinating role.
    • Excellent time management, prioritization, and critical thinking skills.
    • Excellent client service, learning agility, data analytical, and change management skills.
    • Ability to interact with all levels of employees from entry level to partners.
    • Strong computer skills – Microsoft applications; Ability and desire to master resourcing software.
    • Experience with Retain, CCH Axcess, and STAR is a plus.
    • Familiarity with public accounting, a plus

Resource Management Responsibilities:

    • Coordinate scheduling meetings for resource needs, scheduling conflicts, and any other issues.
    • Continuously build strong relationships with managers and staff to drive resourcing initiatives, including maintaining skills matrix in Retain, etc.
    • Assign appropriate client service staff to engagements by balancing the needs of staff and clients for the purpose of maximizing utilization and the experience of the staff.
    • Review staff utilization/headcount report with Resource Management leadership.
    • Analyze weekly staff schedules and availability reports for solutions.
    • Monitor unassigned resources.
    • Monitor over-and-underutilized staff and determine appropriate resources or solutions to balance workload.
    • Coordinate roll off assignments for termed/LOA employees.
    • Responsible for the upkeep of maintaining data integrity in scheduling tool, Retain, and other software as it relates to resourcing.
    • Ad-hoc projects as requested.

STAR Responsibilities:

    • Coordinate scheduling meetings for new Bengaluru resources and provide STAR training and support.
    • Ensure that new hires are set up in STAR before the Start date.
    • Database changes in Star to the clients, jobs, and contacts records.
    • Mass updates to the database.
    • Ensure clients/jobs are set up correctly in STAR.
    • Create and distribute firm-wide reports.
    • Analyze weekly staff data – UKG-STAR data integrity.
    • Review staff utilization/headcount report for Bengaluru resources.
    • Monitor missing time for Bengaluru resources.
    • Update time entries for resources, when needed.
    • Coordinate roll-off assignments.
    • Ad-hoc projects as requested.
Wondering if you should apply?

At BPM we are people who value people. We are progressive and purposeful. We are a firm with flexibility. Our shared entrepreneurial spirit drives us to see and do things differently. And our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger.


BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Please note - this posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of BPM and will not be acknowledged or returned.