Director of Manufacturing Operations
San Carlos, CA
Engineering /
Full-Time /
On-site
What We're About
At BrewBird, we believe in building a sustainable future in coffee. We’re developing a technology platform to scale the $100 billion specialty coffee market, while working with top local and national roasters to bring the highest quality cup of coffee to every home and office. Brewbird is backed by some of the world’s best venture funds (Sequoia Capital) and angel investors. We’re a passionate team of builders who use technology to craft elegant and delightful solutions to challenging real world problems.
What You'll Be Working On
As BrewBird’s first Director of Manufacturing Operations, you’ll play a hands-on, strategic role in driving engineering operational excellence across our global supply chain, manufacturing ecosystem, and brewer service and repair. Reporting directly to the CEO, you’ll be responsible for ensuring smooth, scalable growth for the product and engineering team. You bring a proven track record of building and leading high-performing teams, setting a high bar for execution, and using data to drive smart, impactful decisions throughout the product lifecycle.
If you're excited to help shape the future of coffee tech, we’d love to meet you—let’s grab a cup together.
This role will be based in the company’s headquarters, located in San Carlos, CA. The expected salary range for this role is between $180,000 – $200,000.
Core Responsibilities 🛠️
- Team Leadership & Development: Build, mentor, and manage a high-performing manufacturing operations team. Define clear objectives, hold teams accountable for results, and foster a culture of continuous improvement.
- Outsourcing & Vendor Management: Identify opportunities to outsource operations where beneficial, ensuring vendors meet performance standards, cost targets, and quality expectations.
- NPI Process Optimization: Design and implement operational workflows that scale, driving standardization and repeatability while bridging the gap between product engineering design and manufacturing, and driving tool and fixture development.
- Quality & Compliance: Drive rigorous quality assurance processes across manufacturing and service (Six Sigma, etc). Implement root cause analysis and corrective actions to maintain high reliability and customer satisfaction.
- Product Reliability & Fleet Health: Monitor and analyze brewer fleet performance in the field, proactively addressing reliability issues and driving continuous improvement initiatives to enhance product uptime and customer experience.
- Service Operations: Establish and manage service and refurbishment programs to extend product lifecycle. Partner with the existing team to strategize for field upgrades, repairs, and replacements while optimizing cost and efficiency.
Desired Qualifications ✅
- Proven track record as an executive in operations management, manufacturing, or supply chain leadership at a hardware-based, consumer electronics / electromechanical company. Some experience at a startup is required.
- Progressive experience in multiple successful hardware companies where demonstrable experience leading with problems from the ground up to leadership.
- A strong background in engineering, manufacturing, and/or supply chain.
- Strong leadership, hiring and management experience. Includes setting excellence standards for team, ensuring continuous improvement and a growth mentality.
- Strong experience managing contract manufacturers, certification programs, service teams, and complex global supply chains and suppliers
- Comfortable working in ambiguous and rapidly changing environments with an open mentality and a resourceful approach.
- Ability to balance hands-on execution with high-level strategic planning.
- Experience setting up field service, upgrades, and refurbishment processes.
- Excellent problem-solving, negotiation, and vendor management skills.
- High willingness to frequently travel to Asia, and work across time zones (Asia / California) is required
Our core values ☕
- We operate with a spirit of generosity. We go the extra mile to act in ways that allow others to experience happiness, success and fulfillment - in big ways and small. We believe acting and communicating openly, honestly and generously is a virtuous cycle.
- We do the work that truly matters. There's so much we can do, and so we ruthlessly focus on the things that allow us to have the most impact. To us, results matter more than hours worked or time spent. We protect our time and are considerate of the time of others so that we can all be at our best in work and life.
- We believe in joining forces. We bring people with different experiences, backgrounds and perspectives together to accomplish far more than we ever could alone. When we don't know something, we ask. We believe in supporting each other and ultimately hold ourselves accountable to each person that makes up the BrewBird whole - our customers, roasting partners, employees and more.
- We prove bold ambition and integrity can co-exist. We're in it for the long haul. We set big, audacious goals - ones that make our hearts proud - and take the responsibility that comes with them seriously. We're honest with ourselves and others about where we are and what we're working on. We keep on keeping on with persistence and seek to master the art of resilience along the way.
- We cultivate joy, together. For us, coffee is ultimately about feeling good. And, we believe the best things in life are experienced together. We're motivated by genuine human interaction. Work and productivity have their time and important place, yet we're not "nothing but business" kind of people. We believe in bringing people together to celebrate life's moments - big and small.
Benefits
At BrewBird, we put our people first. In addition to a competitive compensation package with meaningful early stage equity, we provide our employees with flexible paid time off to relax and recharge. We also offer a generous employer-paid healthcare coverage, 401k plan, flexible work environment, and a pre-tax commuter account for mass transit or parking.
BrewBird is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and encourage all qualified applicants to apply.
