HR Generalist
Cleveland / Chicago
General and Administrative – Human Resources /
Full-Time /
On-site
We are seeking an experienced HR Generalist to join our team. The HR Generalist will be responsible for various HR functions, including payroll, onboarding, offboarding, benefits administration, performance management, managing harassment training, bonus administration, and HR compliance. The ideal candidate will have strong interpersonal skills, be detail-oriented, and have a comprehensive understanding of HR policies and procedures.
Responsibilities:
- Serve as the go-to in-office HR contact for employee inquiries, policy questions, and workplace support
- Coordinate and run on-site onboarding for new hires to ensure a smooth, engaging start
- Manage employee files and HR data in our HRIS with accuracy and confidentiality
- Collaborate with Payroll and Finance to support monthly payroll and benefit administration
- Support employee relations, performance conversations, and conflict resolution with empathy and discretion
- Assist in implementing HR programs such as performance reviews, engagement surveys, wellness initiatives, and in-office events
- Ensure compliance with employment laws and workplace safety standards
- Help maintain a welcoming, inclusive, and productive office culture
What it takes to be successful:
- 4–6 years of experience in HR, preferably in a fast-paced, in-office environment within tech or SaaS
- Strong working knowledge of core HR functions including onboarding, compliance, employee relations, and HR operations
- Experience with HRIS tools (e.g., UKG/UltiPro, BambooHR, JazzHR, Etc.) and comfort working with HR data
- Strong interpersonal and communication skills — you know how to build trust at all levels
- A proactive, team-first mindset and a passion for solving problems and making things better
- High attention to detail and organization
- Working knowledge of U.S. employment law; multi-state knowledge is a plus
- Ability to maintain confidentiality and exercise sound judgment
Bonus Points For:
- PHR or SHRM-CP certification
- Experience supporting in-office culture, events, and employee engagement activities
- Familiarity with collaboration tools like Microsoft Workspace, Teams, Zoom, and UKG/UltiPro
Benefits & Perks:
- Comprehensive medical, dental, and vision insurance
- Generous paid time off and company holidays
- A close-knit, collaborative in-office culture
- Fully stocked kitchen
- Regular team events (Quarterly)
- The chance to make a real impact on the future of our workplace and our company
About BrightEdge
BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses and drive more revenue.
The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.
