Collections Analyst
Cleveland
General and Administrative – Finance /
Full-Time /
On-site
BrightEdge is currently seeking a Collections Analyst who will be responsible for cash collection for an assigned portfolio of customers. Ensuring minimum past due invoices is key to success and collecting cash faster. Developing relationships with sales and customers is key to helping achieve better collection metrics.
We're Looking For:
- Associates Degree required
- Strong communication skills, both written and verbally
- Demonstrated experience in a Collections, AR, or analytical role.
- Experience using NetSuite, SAP portals (Ariba, Coupa, etc), & Salesforce preferred
- Knowledge of how to apply for and process payments
- Intermediate knowledge of Microsoft Word, Excel, PowerPoint, and Outlook experience.
- Ability to handle shifting priorities and demands promptly and efficiently. Utilize time management skills to manage priorities.
- Reliable and professional individual.
- Strong communication and interpersonal skills.
- Highly organized with the ability to manage multiple priorities and deliver assignments on time.
Key Responsibilities:
- Maintain an assigned account base for Collections. Follow up on all invoices promptly and provide analysis for slow-paying customers, disputes, and doubtful accounts. Update the ERP system with collection notes, follow-up dates, payment commitments, and disputes. Interface with company sales and customer success team members, as well as external customer contacts.
- Prepare and attend weekly status update meetings with the AR manager and controller. Follow-up on actions agreed in these meetings.
- Participation in a “customer first” culture, developing relationships with customer points of contact, driving cash collections for the company
- Perform daily cash applications in relevant ERP. Maintain Excel files of daily cash collections.
- Maintain case files in Sales Force related to payment advice and collection issues.
- Complete and return Vendor forms for new customers.
- Other tasks, as needed.
Search Engine Optimization (SEO) is a growing channel, and organizations are investing more and more into Digital Marketing and Sales as a core revenue stream.
You will work with top brands that you will recognize across every industry and will get the opportunity to drive meaningful revenue impact for our clients’ businesses.
BrightEdge is THE market leader in SEO field because of our cutting edge technology and business practices. Our all-in-one platform drives impact for a multitude of use cases including deep technical analysis, research and recommendations, robust and scaled reporting, and hands-free automation. We continue to innovate and beat our competition and are adding more features and products to drive additional value and expansion opportunities.
The company has been experiencing strong growth through its commitment to strong leadership, a shared vision for the future, and an unbeatable culture that puts people first, even in a hybrid/remote environment. You’ll be supported in this role by a team of people who have years of experience with BrightEdge and AR, and you’ll be empowered with the opportunity to drive cash collections. We have a strong, established team that is driven and works hard.
About BrightEdge
BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses and drive more revenue.
The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.
