Senior Solutions Consultant, Professional Services
Reston, VA
Customer Engagement /
Full-time /
Hybrid
At Brightspot®, we believe technology should enable content-focused teams to work smarter, faster, and more seamlessly to move businesses forward. Our world-class delivery team has decades of collective experience supporting digital transformation efforts for some of the world’s most well-known companies – from eCommerce brands and media organizations to corporate businesses. Brightspot prides itself on being a leading content management system built to grow and adapt to any business.
The Senior Solutions Consultant will provide executive leadership to craft and execute clients’ technology strategies utilizing our enterprise content management platform. This job function entails overseeing the production of deliverables, managing and running complex enterprise projects, ensuring timely closeout of requirements and projects, providing timely status updates to the clients, and working closely with various technical and non-technical team members.
Responsibilities
- Lead implementation and delivery of products for multiple enterprise level clients
- Communicate with and connect with a variety of client stakeholders, from IT professionals, to corporate communications, to senior executives
- Immerse yourself in the business, goals and culture of your clients
- Identify and build relationships across teams and team members
- Challenge, innovate, lead and drive enterprise-level projects from start to close
- Partner with clients to create and execute complex enterprise system projects
- Provide expertise and be a resource to clients in product development, web publishing, and business intelligence
- Produce and track resource plans, project budgets, statements of work.
- Develop and deliver proposals and pitches for new work.
- Diagnose problems, make recommendations, and organize solutions to implement
Qualifications
- 7+ years of external consulting experience and product/project management of complex enterprise software systems
- Depth and breadth of experience in enterprise systems development and integration specifically in product development, publishing and business intelligence
- Experience managing customer relationships and key business stakeholders
- Demonstrated successful management and delivery of large-scale enterprise products
- Ability to do the high level, detail and everything in-between
- Interest in and ability to effectively manage a portfolio of projects as well as provide project governance over additional projects
- Detailed oriented with a flexible mind-set
- Balance of drive, business acumen and interpersonal skills
- Ability to work creatively and analytically in a problem-solving environment
- Strong communication (written and oral), interpersonal and relationship-building skills
At Brightspot®, we value diversity and strive to create an inclusive environment where all employees can thrive. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.
Visit www.brightspot.com and follow us on Twitter @TeamBrightspot to learn more about our story and solutions!
