Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

 

The Solution Architect will be responsible for providing comprehensive architectural leadership and design for end-to-end systems supporting the full lifecycle of customer circuits on diverse telecom products. This includes, but is not limited to, Service Qualification, Design, Activation, Test and Turnup, Dispatch, and Service Assurance. The role requires deep domain expertise in telecom products such as Broadband, Ethernet, WAVE, PIP, and IDS, coupled with strong system design capabilities and collaborative skills.

The Solution Architect shall perform, but not be limited to, the following key responsibilities and deliver the associated artifacts:

● Lead the solutioning and design of end-state systems for the entire customer circuit lifecycle, encompassing:

1.       Service Qualification: Architecting systems and processes to accurately determine service availability and feasibility for customers.

2.       Service Design: Designing solutions for the technical configuration and allocation of network resources for customer services.

3.       Activation: Defining and designing automated and manual processes for the activation of customer circuits.

4.       Test and Turnup: Architecting systems for comprehensive testing and successful turnup of activated services.

5.       Dispatch: Designing solutions for efficient dispatch and field service management related to circuit installation and repair.

6.       Service Assurance: Developing architectural frameworks for monitoring, troubleshooting, and ensuring the ongoing quality and reliability of customer services.

·       Provide architectural expertise for various telecom products, including: ○ Broadband (e.g., DSL, Fiber-to-the-Home)

·       Collaborate with business stakeholders, product managers, and engineering teams to translate business requirements into robust, scalable, and secure architectural designs.

·       Evaluate existing systems and processes, identifying gaps and opportunities for modernization and optimization within the service lifecycle.

·       Provide technical leadership and guidance to development teams, ensuring adherence to architectural principles and best practices.

·       Define and document architectural requirements, system specifications, interface definitions, and data models.

·       Conduct architectural reviews and provide constructive feedback to ensure alignment with overall enterprise architecture and strategic objectives.

·       Research and recommend new technologies, tools, and methodologies that can enhance the efficiency and effectiveness of telecom service delivery.

·       Ensure solutions are designed with scalability, reliability, security, and maintainability in mind.

·       Effectively communicate complex technical concepts to both technical and non-technical stakeholders.

·       Facilitate workshops and discussions to gather requirements, present designs, and gain consensus on architectural decisions.

·       Act as a key liaison between business units, IT development teams, and external vendors.

·       Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

·       Eight (8) or more years of progressive experience in IT architecture, system design, and software development, with a significant focus on the telecommunications sector.

·       Proven experience as a Solution Architect, specifically in designing end-to-end systems for telecom service lifecycles.

·       Extensive understanding and hands-on experience with the full lifecycle of customer circuits: Service Qualification, Design

 

Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/

 

Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

 

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$80 - $85 an hour