Senior Business Configuration Analyst
San Mateo, CA / United States
Customer Experience – Implementation /
Full-Time (exempt) /
Remote
Who we are
At BriteCore, we’re a dynamic, forward-thinking company on a mission to empower Property & Casualty (P&C) insurers to grow their business and achieve operational efficiencies with modern cloud-native technology.
Our software platform is mission-critical, enabling carrier customers to manage policies, billing, and claims with an all-in-one core insurance solution that delivers real-time analytics and digital portals for agents and policyholders. While others rely on outdated solutions, we’re leading the shift towards modern cloud technology. With a commitment to continuous innovation, BriteCore delivers new capabilities and enhancements with a flexible and scalable core insurance platform designed to meet the evolving needs of insurers.
We believe in creating an inclusive and collaborative work environment where team members are encouraged to share ideas, challenge the status quo, and grow both personally and professionally. Our distributed team is united by a shared passion for transforming the insurance industry and delivering exceptional service.
Join us at BriteCore and be part of a company that’s shaping the future of insurance technology. You’ll have the opportunity to work with talented individuals and make an impact. Your contributions will make a difference. If you’re ready to create something different, let’s build the future of insurance software together.
Summary
Drive the transformation of how technology powers the Property & Casualty (P&C) industry. As a Senior Business Configuration Analyst, you will lead the charge in delivering our advanced, cloud-based platform to customers, shaping solutions that modernize and elevate their operations. This is your chance to go beyond implementation and become a driving force behind impactful change in the insurance space.
In this role, you will collaborate with senior project managers, tackle complex technical challenges, and influence the evolution of our platform. If you have the expertise to lead high-stakes implementations and the vision to create real impact in the P&C industry, we’d like to chat with you.
This is a fully remote based role, however candidates must be located in the US.
What you'll do
- Play a critical role as the technical partner in implementing BriteCore’s platform, working with senior project managers to deliver successful outcomes on high-impact projects within 4 to 9 months
- Build trusted relationships with customers, serving as their technical expert and ensuring their goals are met
- Collaborate with senior project managers to refine strategies, streamline processes, and achieve outstanding results
- Translate insurance materials, such as policy manuals and underwriting guidelines, into effective software configurations that transform operations
- Analyze customer data to identify risks and resolve challenges early, ensuring seamless execution and long-term success
- Configure tailored insurance solutions on BriteCore’s platform using advanced tools and basic Python scripting
- Train customers to unlock the full potential of the platform and empower their teams to excel
- Communicate proactively and transparently, mitigating challenges and consistently exceeding expectations
- Up to 20% of domestic overnight travel is required for this role
What you'll bring
- Bachelor’s Degree in Computer Science, Business or related field
- 6+ years of experience leading complex SaaS implementation projects
- 3+ years experience working on large scale technical implementation projects at a major consulting firm
- 2+ years of experience working in the P&C space
- 2+ years of experience working at a scaling startup
- 2+ years of professional experience coding in SQL
- Excellent verbal and written communication skills
Bonus points
- 1+ year of professional experience coding in Python
- Experience interpreting P&C insurance manuals
- Experience creating a P&C rating structure
Life at BriteCore
We take pride in our dynamic, diverse team, unified by shared values of community, integrity, grit and impact. We love what we do and the people we do it with, which is why we welcome every individual, provide them with equal opportunity irrespective of their race, color, national origin, religion, age, gender identity, sexual orientation, veteran, disability or any other legally protected rights that one has.
We offer great benefits including: medical, dental, vision, 401K (with company match), disability coverage, unlimited PTO, fully paid parental leave and more.
Click here to learn more about our platform.
