Footwear Quality Assurance Specialist, Asia
Cirebon, Indonesia
Footwear – Footwear Sourcing /
Full Time /
On-site
Your Job:
The Footwear Quality Assurance Specialist, Asia is responsible for owning front line quality for at least 3 production lines at assigned Tier 1 and other flex capacity Tier 1 suppliers to ensure product quality and consistency. You are responsible for both the quality assurance and quality control of processes, components, and final products. As a Footwear QA Specialist, you apply knowledge and basic problem-solving skills to resolve issues and communicate next steps to support quality excellence across our factory groups through the enforcement of Brooks quality standards.
Your Responsibilities:
- Train and certify Factory Hired Inspectors (FHI) to inspect final product. Test, evaluate and provide performance feedback for communication back to vendor via vendor scorecard.
- Perform regular audits to ensure factories adherence to Brooks PFC, Brooks In-Station-Quality Standard, Standardized Work, category requirements, and other Brooks quality / packaging checklists
- Provide In-Station-Quality (ISQ) training to factory QA representatives who then provide factory operator training. Audit assigned Tier 1 production line to Brooks Factory Harmonized ISQ Standard, document results for communication back to vendor via vendor score card.
- For Tier 1 flex capacity factories with less than 6 months of continuous production, provide in-person, hands-on support working alongside factory QA in the finished goods inspection room and on the production lines.
- Perform finished goods inspection of marketing and special orders.
- Enforce critical-to-quality updates to Brooks Process Flow Chart (PFC), manufacturing gage calibration schedule, machine maintenance and record keeping of factory equipment through daily production line presence to detect any potential product quality issues as expeditiously as possible.
- Detect and report unusual or non-conforming documentation, materials, or conditions to the Factory group supervisor. Mentor and motivate Tier 1 factory team in facilitating problem solving using root cause analysis, fishbone diagram and A3 thinking to drive issue resolution. Escalate gaps when needed.
- Prepare and report on projects at Monthly Quality Team meetings.
Your Qualifications:
- 5+ years of consumer goods QA experience, footwear/apparel industry preferred –
- Fluent in English and local language (writing and speaking) - ability to communicate clearly with other teams.
- Communication, organizational skills, ability to prioritize work, and a willingness to work in a team-oriented environment
- Proficient in Microsoft Word, Excel, Outlook.
- Basic understanding of footwear production process
- Proactive, assertive, and detail oriented with the ability to multi-task
