Senior Manager, IT Product Solutions
US, Washington, Seattle
IT – Information Technology /
Full Time /
Hybrid
Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
· Runner First
We act in the best interest of the runner
· Word is Bond
We do what we say we’ll do
· Champion Heart
We give our all in everything we do
· There is no “I” in Run
We stay generous with our humanity
· Keep Moving
We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.
Your Job:
You will lead the team responsible for the overall strategic technology roadmap for major applications used in the planning, design, development and marketing of Brooks’ products, including Product Information Management (PIM) and Product Lifecycle Management (FlexPLM), as well as other SaaS solutions that support the Brooks product teams including both Footwear and Apparel. In this role you will lead your team to manage the overall technology relationship with our vendor partners, identify and ensure enhancements are delivered successfully as well as ensure production service levels are met. In addition, you will build and grow business partnerships to represent the overall technological relationship with our Apparel and Footwear teams.
Your Responsibilities:
People Leadership
- Lead, mentor and coach a team who manage Brooks’ product applications
- Hire, develop, and manage the performance of the team using Brooks’ HR processes
- Architect the appropriate organization model to meet the business needs
- Member of the Information Technology leadership team
- Create a service-oriented, highly collaborative culture
Technology Leadership
- Define the technology roadmap for business applications in your area
- Own the lifecycle of the technology in your area including leading the planning, design, implementation, testing, support and enhancement of business applications in your area as well as selection of new ones as applicable
- Collaborate with business leaders to understand systems requirements, specifications, costs and timelines. Manage the intake, acceptance criteria and prioritization of stakeholder requests with clear business communications and coordination with the technical delivery team
- Manage teamwork assignments and timelines
- Ensure system gaps or deficiencies are addressed and root causes of issues are resolved
- Manage relationships with technology vendors. Work with Legal and Information Security teams during the procurement process for new products and technology vendors
- Collaborate with the Information Security team to ensure applications are secured and compliance with security and privacy requirements such as PCI and GDPR are up to date
- Manage relationships with technology providers and develop new relationships for changing business needs
- Make recommendations for purchase of technology resources, review and negotiate contracts, and ensure vendor performance
- Research current and potential resources and services to meet technology roadmap deliverables
- Ensure that applications adhere to internal and external compliance standards
- Ensure that documentation is developed and maintained including functional specifications, technical specifications, data interfaces, and standard operating procedures, as applicable
Budget Management
- Manage the operational and capital budgets and reforecasts for your area and contribute to the overall IT budget
- Operate to planned budget to ensure department and company goals are met
- Learn Brooks requirements around budget planning and capex documentation to garner resources necessary to evolve the company’s solutions
Qualifications
- Bachelor’s degree in Information Systems, Computer Science, Engineering or relevant major. Additional higher education and/or technical certifications a plus!
- 10+ years of relevant experience implementing, configuring/customizing and maintaining IT applications
- 5+ years of proven success leading and mentoring a team of individuals in a fast-paced, demanding environment
- Preferred: Experience with specific technology in support of Product development processes including Product Lifecycle Management technology as well as technology used for design, engineering and research and development
- Strategic thinking and planning capability
- A high degree of analytic capability and inductive thinking is required to devise new, non-standard approaches to highly intricate, technically complex problems
- Experience helping to define business requirements and to evaluate proposed technical and process solutions to meet those requirements
- Experience working in a global environment with colleagues from different cultures and backgrounds
- Comfortable and have experience in working within Agile, Waterfall and Hybrid development methodologies delivering systems development enhancements
- Strong organizational, problem-solving, analytical, and decision-making skills
- Excellent communication, facilitation and negotiation skills, and the ability to persuade others through calm fact-based reasoning
- Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across all levels of the company
- Ability to rapidly adapt and respond to changes in your environment with shifting priorities.
- Certifications in Project Management, Agile, and ITIL a plus
- Ability to understand and empathize with the runner to develop loyal, engaging relationships with our customers and the Brooks community
- Embraces and lives the Brooks values!
Compensation: The pay range for this position, based out of the Brooks Seattle HQ, is $142,253 - $227,605 per year. Base pay offered will vary depending on job-related knowledge, skills, and experience.
Other:
Brooks is proud to offer a robust benefits package to our employees and their families!
Benefits- including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.
Paid Time Off- Brooks offers generous time off including five weeks of paid time off, eleven paid holidays, paid sick and parental leave.
Bonus-in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.
Perks- including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.
Location- You will spend at least 3 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person.
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
