Footwear Quality Assurance Engineer, Asia
Majalengka, West Java
Footwear – Footwear Sourcing /
Full Time /
On-site
Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
· Runner First
We act in the best interest of the runner
· Word is Bond
We do what we say we’ll do
· Champion Heart
We give our all in everything we do
· There is no “I” in Run
We stay generous with our humanity
· Keep Moving
We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.
Your job:
The Footwear Quality Assurance Engineer, Asia is responsible for front-line vendor quality support for the assigned Tier 1, Tier 2, and Tier 3 vendors to ensure product quality and consistency. You are responsible for both quality assurance and quality control of processes, components, and final products at both the Brooks Tier 1 factories and assigned Super Critical Foam (SCF) Tier 2 and Tier 3 vendors This role requires occasional in-person support on the production lines or in the finished good inspection room working alongside factory QA to monitor day-to-day operations, and auditing/elevating quality at Tier 2 vendors. As a Footwear Quality Assurance Engineer, Asia, you apply knowledge and problem-solving skills to resolve issues and communicate next steps to support quality excellence across our factory groups through the enforcement of Brooks quality standards.
Your Responsibilities:
- Train and certify Factory Hired Inspectors (FHI) to inspect final product. Test, evaluate and provide performance feedback for communication back to vendor via vendor scorecard. Work with factory QC to respond to issues identified during finished goods inspection with resolution plan in Brooks PDCA (Plan-Do-Check-Act) system.
- Perform regular audits to ensure factories adherence to Brooks PFC, Brooks In-Station-Quality Standard, Standardized Work, category requirements, and other Brooks quality / packaging checklists
- Provide In-Station-Quality (ISQ) training to factory QA representatives who then provide factory operator training. Audit assigned Tier 1 production line to Brooks Factory Harmonized ISQ Standard, document results for communication back to vendor via vendor score card.
- For Tier 1 flex capacity factories with less than 6 months of continuous production, provide in-person, hands-on support working alongside factory QA in the finished goods inspection room and on the production lines. This includes communicating Brooks Quality Standards to factory management, walking the production lines to identify any gaps in process and participating in finished goods inspection to call attention to any defects requiring rework
- Perform finished goods inspection of marketing and special orders.
- Collaborate with factory on builds associated with QA Fit test samples. Perform root cause analysis on QA Fit Test findings and document corrective action plan in Brooks PDCA (Plan-Do-Check-Act) system to drive Right First-Time quality.
- Enforce critical-to-quality updates to Brooks Process Flow Chart (PFC), manufacturing gage calibration schedule, machine maintenance and record keeping of factory equipment through daily production line presence to detect any potential product quality issues as expeditiously as possible.
- Detect and report unusual or non-conforming documentation, materials, or conditions to the Factory group supervisor. Mentor and motivate Tier 1 factory team in facilitating problem solving using root cause analysis, fishbone diagram and A3 thinking to drive issue resolution. Escalate gaps when needed.
- Drive continuous improvement and resolution of quality issues at Tier 1 and Super Critical Foam (SCF) Tier 2 vendors. Provide insight and analysis to the SCF Tier 2 vendors in preparing monthly continuous improvement meeting report on Brooks template. Identify issues and perform root cause analysis using Brooks PDCA (Plan-Do-Check-Act) system. Present to cross-functional team and HQ for alignment and best practice sharing as needed.
- Audit assigned Tier 2 and Tier 3 vendors for adherence to Brooks Vendor Manual. Enforce Brooks quality standard through the manufacturing process. Prepare audit report and submit into system directly following the audit. Support Vendor Scorecard preparation. Provide recommendations for review at Manager level. Audit and on-board new vendors, as needed.
- Collect and analyze test data to prepare and report on projects at Monthly Quality Team meetings.
Your Qualifications:
- Bachelors in quality management, Engineering, or Business-related technical field or equivalent combination of education and/or experience.
- 3+ years of consumer goods QA experience, footwear/apparel industry preferred relevant experience
- Fluent in English and local language (writing and speaking) - ability to communicate clearly with other teams.
- Communication, organizational skills, ability to prioritize work, and a willingness to work in a team-oriented environment
- Proficient in Microsoft Word, Excel, and Outlook.
- Basic understanding of footwear production process
- Proactive, assertive, and detail oriented with the ability to multi-task
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.
