Director of Employment Services "YouthWorkSource Center"

Los Angeles, CA
YouthSource Center /
Full-time /
The Los Angeles Brotherhood Crusade is a nonprofit, 501(c)(3) organization founded in 1968 to enrich the lives of youth, seniors, homeless populations, economically disadvantaged families, and under-served individuals in South Los Angeles by providing and facilitating a variety of essential educational services, social services, cultural activities, vocational opportunities and economic empowerment opportunities.

Brotherhood Crusade envisions a South Los Angeles devoid of health disparities, disenfranchisement, and poverty- associated adverse public health conditions. We believe that South Los Angeles can be a safe, thriving, culturally relevant, and inclusive community that provides all residents equitable access to human and social services and continually improves their quality of life. Our mission is to remove and/or help individuals overcome the barriers that deter their pursuit of success in life; effectuate academic and vocational success; provide opportunities for personal, social, and economic growth; promote access to artistic excellence and cultural awareness; increase financial literacy; facilitate opportunities for a better quality of life; and promote health and safety.

Job Summary:
The Director of Employment Services oversees the Brotherhood Crusade’s Proud to Me initiative implementation which is a uniquely innovative trauma-informed, human centered, Whole Person Care model that provides extensive wraparound support to Priority Population Young Adults and Opportunity Youth in order to prepare them well for and ultimately facilitate their transition into sustained middle-wage employment.

Supervisory Responsibilities: 
•This role will be responsible for providing managerial oversight to Job Developers and Job Placement Liaison(s) and providing leadership for the organizations program initiatives.
Duties/Responsibilities include but are not limited to:
•Manage the operational unit of Employment Services to include Job Developers, charged with obtaining and effecting employment services for opportunity youth.
•Attend any meetings, workshops, trainings, and events pertinent to Employment Services
•Managing and developing orientation policies and procedures to include timely transactions relating to the effectiveness of onboarding for youth and employers.
•Coordinating and ensuring performance evaluations are provided to staff at predetermined intervals
•Administer and submit pre-, mid, and post-assessments, assimilate, review, correct data and, as appropriate; present data results to key stakeholders and senior management
•Ensure your team is advocating for the youth and ensure their receipt of culturally- and age-appropriate trauma- informed youth development services for themselves and their families. Work with staff to ensure youth and their family have access to necessary services and resources from Brotherhood Crusade and its collaborative partners (employers)
•Work in partnership with YouthSource Center Program Team, to support all facets of youth employment services
•Ensure that employers are recruited, retained and educated regarding the youth that we serve
•Ensure that partner employment sites are being serviced and communicated with on a regular basis to allow for success for our youth in their employ
•Support the Brotherhood Crusade Proud to be Me Initiative and curriculum
•Be a steward and make sure external collaborations with individuals and businesses have impactful opportunities for youth ready for employment.
•Be accountable for significant job development and participant recruitment targets
•Attend all supervisory and all staff meetings
•Conduct research, compile data, such as maintaining records, managing data systems and providing information to external and senior management
•Create and submit monthly reports that track overall program progress and results to the Senior Director of Workforce Programs.

Required Skills/Abilities: 
•Excellent analytical,  organizational, communication and multi-tasking skills
•A minimum of three years work experience in managing, supervising, and cultivating activities based on the needs of young adults and opportunity youth
•Leadership skills, including conflict resolution, problem solving, decision making and delegation
•Excellent oral and written communication skills
•Ability to convey and participate in team-oriented work
•Strong project management skills, including managing competing priorities and meeting deadlines
•Cultural competency through familiarity in working with people from diverse backgrounds
•Outcome driven with the ability to respond to changing circumstances
•Computer literate, including strong background with all Microsoft Office software packages; Google Drive, local area networks and efficient use of the internet
•Thorough knowledge of the wide career opportunities available in the job market
•Skilled in maintaining databases

Education and Experience: 
•Bachelor’s Degree or higher in a related field
•Minimum of three years of youth development experience working with low-income, highly urbanized youth and young adults in marginalized communities
•Passion and commitment to the betterment of all individuals, especially low income and at-risk individuals
•Candidates should have a minimum of two years of demonstrated clinical or non-clinical mental health experience, a working understanding of social emotional learning and adverse childhood experiences, and demonstrated engagement in trauma-informed, trauma-responsive youth development outside of and separate from their work obligations
•Must have a valid and current driver license, clean driving record and own personal transportation. 

Physical Requirements: 
•Must be physically able to operate a variety of equipment including computers, projectors, scanners, copiers, facsimile machines, calculators, etc.
•Must be physically able to operate a motor vehicle
•Must be able to exert up to 20 pounds of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, and pull or otherwise move objects, including the human body
•Light Work usually requires walking or standing to a significant degree

•Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants
•Language Ability: Requires the ability to read a variety of correspondence, reports, forms, applications, etc. Requires the ability to prepare correspondence, reports, presentations, requisitions, forms, evaluations, budgets, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak before groups of people with poise, voice control and confidence

•Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; and to deal with several abstract and concrete variables

•Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English

•Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide

$75,000 - $80,000 a year
Must possess a valid California Driver's License.

Due to our in-person and in office work with LAUSD, City of LA, County of LA and other work partners that require our team to be vaccinated we require that all potential candidates must be COVID-19 vaccinated with either, Pfizer, Moderna or Johnson & Johnson.

The successful candidate will be required to report to and work from the office complex at least five days a week. Offices are traditionally equipped with computers, telephones, desks, chairs, and office machines. Additionally, each office offers an instructional classroom from which orientations and trainings are conducted.

Benefits and salary will be negotiated based on experience, education, and the needs of the program.

This program is unique in that the successful candidate may be working with individuals who, heretofore, have never been exposed to the subject matter and, as such, may not readily adopt the precepts or methodologies. Moreover, these clients may exhibit stress-related emotions such as tension, frustration, and anger. The successful candidate must understand this phenomenon and possess a psychologically stable profile and a demeanor that minimizes the opportunity that these emotions will escalate to conflict.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform in this job.

Excellent full benefits package.

Must be available to work Monday- Friday from 9:00am – 5:30pm.

There may be occurrences when a work or community event occurs on Saturday and/or Sunday. Your work schedule will be flexed to accommodate this change and you will be notified in advance.