Director, College & Career Success
Los Angeles, CA
YouthSource Center /
Full-time /
On-site
The Los Angeles Brotherhood Crusade is a nonprofit, 501(c)(3) organization founded in 1968 to enrich the lives of youth, seniors, homeless populations, economically disadvantaged families, and under-served individuals in South Los Angeles by providing and facilitating a variety of essential educational services, social services, cultural activities, vocational opportunities and economic empowerment opportunities.
Brotherhood Crusade envisions a South Los Angeles devoid of health disparities, disenfranchisement, and poverty- associated adverse public health conditions. We believe that South Los Angeles can be a safe, thriving, culturally relevant, and inclusive community that provides all residents equitable access to human and social services and continually improves their quality of life. Our mission is to remove and/or help individuals overcome the barriers that deter their pursuit of success in life; effectuate academic and vocational success; provide opportunities for personal, social, and economic growth; promote access to artistic excellence and cultural awareness; increase financial literacy; facilitate opportunities for a better quality of life; and promote health and safety.
SUMMARY
The College & Career Success Program Director will be responsible for the development, implementation and management of the South Los Angeles Youth WorkSource Center college access program. The position will develop and establish a post-secondary program including the outreach, recruitment, teaching and providing provision of services to a cohort of students and parents with college awareness advising sessions, workshops, and/or events on a weekly basis.
The goal of the South Los Angeles Youth WorkSource Center is to provide services to youth who are engaged in improving their life by developing social and vocational skills that lead to self-reliance and subsequently advance their career objectives. The College & Career Success Program Director will work with the Youth WorkSource Leadership team to develop collaborative efforts that directly establish and instruct appropriate curriculum in partnership with employers and workforce training institutions. This position guides the work of staff that assist youth in achieving their individual employment and college plans as it relates to their readiness to succeed in college, interviews, internships and job placement. Responsibilities may include, but are not limited to:
ESSENTIAL FUNCTIONS
● Motivate, Inspire and have vision
● Strategize implementation and plan for achieving outcomes as required by various grants and Brotherhood Crusade
● Develop measures for bench-marking achievement of milestones and progress indicators along the way
● Foster collaboration opportunities with community partners
● Identify and develop quality programming to meet the needs of the community
● Daily troubleshooting and problem solving
● Provide regular outcome and evaluation reports as requested
● Prepare reports for Brotherhood Crusade senior management
● Establish effective relationships with private, non-profit and community partners
● Develop programs and activities to motivate participant’s participation and retention
● Monitor departmental budget and track expenditures
● Manage staff; hire, train and develop staff
● Responsible for program plan and implementation
● Develop and evaluate curriculum and instructional workshops
● Resolve issues pertaining to delivery of services with respect to local college access programs
● Develop and maintain collaborative relationships with students, parents, school, community, and partner personnel
● Develop systems to maintain records of applicants not selected for employment and create support plans with Case Managers.
● Oversee youth workforce projects including those related to:
○ Tutoring and enrichment services to improve academic skills
○ Recreational programs
○ College and career services
○ Financial literacy services
● Develop and maintain database and statistics as required by program and funding sources.
● Participate in staff meetings, supervision, training programs and other meetings as required.
● Work closely with the case management staff in keeping open communication and interaction to meet customer satisfaction and job placement goals.
● Design, coordinate, and implement student and parent services at the Youth WorkSource site
● Develop programming in areas such as post-secondary education options, financial aid, career exploration through workshops, events, individual and small group counseling and classroom presentation
● Ensure student participants and parents are served from the surrounding high schools and local community colleges.
● Provide training for case managers in areas such as, but not limited to the following: postsecondary preparation, financial aid and college selection, academic preparation
● Ensure that all objectives are met in a timely and cost-effective manner
● Resolve issues pertaining to delivery of services with respect to local college access programs
● Develop and maintain collaborative relationships with students, parents, school, community, and partner personnel
● Attend community events, forums, and other events that relate to the goals and objectives of the program
● Participate in community meetings, staff meetings, parent coordinators meetings, and trainings that relate to the goals and objectives of the program
● Complete required reports and update supervisor weekly
● Guide services and curriculum development to ensure that objectives are met
● Responsible for managing program outcomes
● Other duties as assigned.
QUALIFICATIONS
● Bachelor degree in social sciences or similar field.
● At least three years of paid experience in workforce development, case management/career counseling, and /or recruiting.
● Minimum 3-5 years’ experience, providing direct services to students and parents, multicultural populations or under-prepared students.
● Demonstrated ability to establish and maintain effective relationships with school personnel, after school personnel, program officers, evaluators, parents, students and community professionals.
● Experience working in collaboration with mentoring, after-school, and other activities (such as events, workshops, field trips) that relate to the goals and objectives of the program.
● Excellent oral and written communication skills.
● Demonstrated competency with technology, internet, software, etc.
● Demonstrated competency with record-keeping, documentation and data management.
● Ability to teach service delivery skills to volunteers, interns, peer mentors, and high school students.
● Expertise in program design and availability to decision making regarding participant service delivery and liability.
● Ability to provide leadership and coordination of day-to-day programming.
● Knowledge of principles and processes for providing outstanding customer service.
● Strong knowledge of recruiting, interviewing, selecting, hiring.
● Self-starter, organized and detail-oriented.
● Ability to work effectively as a team member.
● Ability to communicate openly and effectively with all staff.
● Strong problem-solving ability, organizational skills and deadline-driven. Must have independent judgment and problem-solving ability.
● Must be available to work flexible schedule (some mornings, some evenings).
● Job requires a willingness to take on responsibilities and challenges. Ability to work under only general supervision, self-starter, ability to effectively multi-task.
● Must be punctual and deadline-driven.
● Must have access to reliable transportation for frequent travel between sites.
● Job requires being open to change and to considerable variety in the workplace.
● Experience facilitating workshops.
● Strong computer skills.
● Proficient in Microsoft Office (Word, Excel, Access, PowerPoint)
● Bilingual/Spanish a plus
● If applicable, will be required to present current California driver license, proof of acceptable driving record (DMV H-6 printout), and liability auto insurance
MINIMUM KNOWLEDGE, SKILLS, TRAINING, EXPERIENCE AND ABILITIES FOR ALL POSITIONS
The ideal candidate shall possess a passion and commitment to the betterment of all individuals, especially low income and at-risk individuals. The candidate must: have an acuity for implementing alternative/innovative programming; demonstrate patience with “hardest to serve, hardest to teach” individuals; demonstrate competence through education and experience; understand human nature and be able to provide reasonable counsel; possess demonstrable leadership skills; have strong interpersonal skills; have strong organizational skills; and have a clean criminal record. In addition, the candidate should have at least 2 years of experience, or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.
$80,000 - $90,000 a year
SPECIAL REQUIREMENTS
Must possess a valid California Driver's License.
Due to our in-person and in office work with LAUSD, City of LA, County of LA and other work partners that require our team to be vaccinated we require that all potential candidates must be COVID-19 vaccinated with either, Pfizer, Moderna or Johnson & Johnson.
WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS AND EQUIPMENT USED
The successful candidate will be required to report to and work from the office complex at least five days a week. Offices are traditionally equipped with computers, telephones, desks, chairs, and office machines. Additionally, each office offers an instructional classroom from which orientations and trainings are conducted.
SALARY RANGE:
Benefits and salary will be negotiated based on experience, education, and the needs of the program.
DISCLAIMER
This program is unique in that the successful candidate may be working with individuals who, heretofore, have never been exposed to the subject matter and, as such, may not readily adopt the precepts or methodologies. Moreover, these clients may exhibit stress-related emotions such as tension, frustration, and anger. The successful candidate must understand this phenomenon and possess a psychologically stable profile and a demeanor that minimizes the opportunity that these emotions will escalate to conflict.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform in this job.
BENEFITS
Excellent full benefits package.
SCHEDULE
Must be available to work Monday- Friday from 9:00am – 5:30pm.
There may be occurrences when a work or community event occurs on Saturday and/or Sunday. Your work schedule will be flexed to accommodate this change and you will be notified in advance.
