Lead Case Manager
Los Angeles, CA
YouthSource Center /
Full-time /
On-site
SUMMARY
The LeadCase Manager will work with individual YouthSource Center clients to conduct in-depth case management “needs assessments” that identify individual client needs and remove barriers to client employment, health and overall well-being. The Case Manager will identify resources and services to address those needs and support client access to services by developing a personalized case plan in conjunction with the client that meets the goals and objectives of the client. The case manager will also track client progress and matriculation through South Los Angeles YouthSource Center programming and developmental activities. Responsibilities may include but are not limited to:
ESSENTIAL FUNCTIONS
▪ Oversee implementation of services for each client
▪ Assess client needs
▪ Complete case plans and other documentation using requisite documentation and following established protocol
▪ Provide and maintain appropriate client data and files
▪ Participate in staff meetings, trainings and other programs as requested
▪ Assist in program evaluation
▪ Handle crisis and/or emergency situations as needed
▪ Provide transportation vouchers and other supportive services
▪ Participate in all appropriate sessions and meetings
▪ Assist in development and coordination of special assignments and programs
▪ Maintain a professional attitude, confidentiality, and respect cultural differences
▪ Complete all other duties as assigned
▪ Work closely with the job development staff in keeping open communication and interaction to meet customer satisfaction and job placement goals.
▪ Must be available to work some evenings and weekends.
▪ Attend to clients as the point of entry to the South Los Angeles YouthSource Center program.
QUALIFICATIONS
▪ MSW preferred but Bachelor degree in social work or related field will be
considered
▪ Three years experience providing case management services
▪ Two years working in a non-profit organization or similar environment
▪ Excellent communication and organizational skills; strong written and
interpersonal skills
▪ Experience working with individuals with diverse ethnic backgrounds
▪ Demonstrated ability to work effectively as a member of a team
▪ Leadership experience working with community social service and health
organizations strongly preferred
▪ Proficient in Microsoft Office (Word, Excel, Access, PowerPoint)
▪ Bilingual/Spanish a plus
▪ Experience working with high-risk youth or out of school youth
▪ If applicable, will be required to present current California driver license,
proof of acceptable driving record (DMV H-6 printout), and liability auto insurance
$60,000 - $72,000 a year