Job Placement Liaison

Los Angeles, CA /
Programs /
Full-time
The Los Angeles Brotherhood Crusade is a nonprofit, 501(c)(3) organization founded in 1968 to enrich the lives of youth, seniors, homeless populations, economically disadvantaged families, and under-served individuals in South Los Angeles by providing and facilitating a variety of essential educational services, social services, cultural activities, vocational opportunities and economic empowerment opportunities.

Brotherhood Crusade envisions a South Los Angeles devoid of health disparities, disenfranchisement, and poverty- associated adverse public health conditions. We believe that South Los Angeles can be a safe, thriving, culturally relevant, and inclusive community that provides all residents equitable access to human and social services and continually improves their quality of life. Our mission is to remove and/or help individuals overcome the barriers that deter their pursuit of success in life; effectuate academic and vocational success; provide opportunities for personal, social, and economic growth; promote access to artistic excellence and cultural awareness; increase financial literacy; facilitate opportunities for a better quality of life; and promote health and safety.

Brotherhood Crusade is looking for a dynamic and experienced Workforce Development Instructor and Job Placement Liaison Assistant who, under the supervision of the YouthSource Center Director, will facilitate post- employment follow-up services and serve as a liaison between youth and young adults who are placed in stepwise employment opportunities and their employers. The Job Liaison shall cause 14-24 (with an emphasis on 18-24) year old South Los Angeles County Opportunity1, Disconnected2 and otherwise disenfranchised youth who present with barriers to employment (program participants) to navigate and matriculate through Brotherhood Crusade’s Stepwise Employment Experiences pathway and sustain employment. 

Responsibilities

    • Conduct in-person visits with youth/young adults and their employers on a frequent basis. Contact the employer weekly, at a minimum, to determine the progress of the youth/young adult with respect to their employment experience, assess issues that need to be addressed, inform correction of the issues, initiate solutions to resolve the issues and lift up and celebrate successes. The process shall consistently help the youth and young adults develop and improve their workplace skills and behaviors such that they consistently exceed employer expectations.
    • Through workplace monitoring, help youth create advancement opportunities with their employers by continuously helping them to elevate their performance.
    • Develop and maintain a communication loop with employers and program graduates that facilitates real-time feedback for the purposes of informing correction and facilitating continuous improvement.
    • Coordinate (around graduate work schedules) and cause program graduates to attend advanced and intensive job placement continuation classes taught by the Workforce Development Instructor using the Brotherhood Crusade Self Actualization, Jr. Executive Workforce Development Program, Power (Life) Skills for Vocational Success, Taking Financial Control, Ubuntu Experience, Accenture Skills to Succeed and other approved curricula. The classes shall build upon employer expectations that were delineated post-employment and be informed by the feedback gathered from employers and graduates.
    • Execute a formal agreement with and between the youth/young adult, their parent or guardian (as appropriate), the employer and Brotherhood Crusade outlining the terms and conditions of post-employment services (including regular attendance at the advanced and intensive job placement continuation classes) and the roles and responsibilities of each concerned/interested party.
    • Assist youth in retaining employment and advancing in employment settings.
    • Monitor job placements to ensure program graduates are achieving success in employment placement and with respect to their career objectives.
    • Develop and maintain database and statistics relating to sustained employment, career advancement, licenses and certifications earned, follow-up services received and other pertinent data as required by our funding partners and delineated in the Brotherhood Crusade Workforce Development Evaluation and Learning Protocol.
    • Develop partnerships with businesses, career centers, trainers, service providers, social service organizations, homeless shelters, mental health providers, childcare service agencies and other critical service providers to ensure program graduates are given every opportunity to sustain employment.

Qualifications

    • Bachelor degree in social sciences or similar field.
    • At least five years of paid experience in workforce development or career counseling.
    • Demonstrated experience as a business liaison.
    • Knowledge of principles and processes for providing outstanding customer service and the ability to convey said knowledge to program graduates.
    • Strong knowledge of recruiting, interviewing, selection and hiring practices of employers and ability to convey that knowledge to program graduates as to ensure their sustained employment and career advancement.
    • Self-starter, organized and detail-oriented.
    • Ability to work effectively as a team member.
    • Ability to communicate openly and effectively with all staff.
    • Strong problem-solving ability, organizational skills and deadline-driven.
    • Job requires a willingness to take on responsibilities and challenges.
    • Job requires being open to change and to considerable variety in the workplace.
    • Experience facilitating workshops, reflection and celebration sessions.
    • Strong computer skills.
    • Proficient in Microsoft Office (Word, Excel, Access, PowerPoint)
    • Bilingual/Spanish a plus
    • If applicable, will be required to present current California driver license, proof of acceptable driving record (DMV H-6 printout), and liability auto insurance
SPECIAL REQUIREMENTS
Must possess a valid California Driver's License.

Due to our in-person and in office work with LAUSD, City of LA, County of LA and other work partners that require our team to be vaccinated we require that all potential candidates must be COVID-19 vaccinated with either, Pfizer, Moderna or Johnson & Johnson.

WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS AND EQUIPMENT USED
The successful candidate will be required to report to and work from the office complex at least five days a week. Offices are traditionally equipped with computers, telephones, desks, chairs, and office machines. Additionally, each office offers an instructional classroom from which orientations and trainings are conducted.

SALARY RANGE:
Benefits and salary will be negotiated based on experience, education, and the needs of the program.

DISCLAIMER
This program is unique in that the successful candidate may be working with individuals who, heretofore, have never been exposed to the subject matter and, as such, may not readily adopt the precepts or methodologies. Moreover, these clients may exhibit stress-related emotions such as tension, frustration, and anger. The successful candidate must understand this phenomenon and possess a psychologically stable profile and a demeanor that minimizes the opportunity that these emotions will escalate to conflict.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform in this job.

BENEFITS
Excellent full benefits package.

SCHEDULE
Must be available to work Monday- Friday from 9:00am – 5:30pm.

There may be occurrences when a work or community event occurs on Saturday and/or Sunday. Your work schedule will be flexed to accommodate this change and you will be notified in advance.