Account Director
Sausalito, CA or New York, NY
Account Management – Account Services /
Full Time /
Hybrid
At BSSP, we believe in an outside-in approach that starts with real people, real insights, and what truly matters to consumers. It’s how we create ideas that don’t just break through but connect. We’re looking for an Account Director who shares that belief and is ready to lead the charge in bringing strategically grounded, creatively ambitious work to life. You will be a strategic and operational anchor for the business, overseeing complex work-streams, fostering senior client partnerships, and helping shape breakthrough work from idea to execution. This role calls for someone who can drive clarity in the chaos and balance creative ambition with operational precision and business acumen.
As a senior leader, you’ll champion BSSP’s outside-in approach and inspire cross-functional teams to deliver insight-driven, creatively fearless work that drives both brand relevance and measurable business impact.
Brand Stewardship
- Lead the brand with confidence by crafting briefs, framing challenges, and helping internal teams push the work to its full potential.
- Set a strategic vision for the business and drive it forward, ensuring work is grounded in insight and built for impact.Inspire and align internal teams through clear priorities, strong POVs, and a collaborative mindset.
- Ensure work is on brief, on brand, and pushing boundaries.
- Monitor the competitive landscape and cultural context to keep thinking sharp, current, and additive.
Client Relationship Management:
- Serve as a trusted strategic partner to senior clients by proactively identifying opportunities, challenging conventional thinking, and earning a seat at the table.
- Build and nurture strong relationships at every level, from day-to-day leads to C-suite decision-makers.
- Set clear goals and success metrics in collaboration with clients and internal teams.
- Own the account forecast, scopes, and profitability in partnership with finance and senior leadership.
- Grow the business organically by surfacing new ideas, unlocking additional scopes, and proving out results.
Team Leadership & Collaboration
- Lead and mentor high-performing teams with a focus on clarity, empowerment, and career development.
- Guide cross-functional teams with a solutions-first mindset, ensuring collaboration between creative, strategy, media, and production.
- Address issues head-on, resolve conflicts constructively, and model calm, focused leadership in high-pressure moments.
- Elevate the thinking of those around you by coaching junior talent, supporting peers, and sparring strategically with senior leads.
- Lead internal and client meetings with clarity, purpose, and energy that moves the work forward.
Partners and Key Relationships:
- Strategy: Co-pilot the brand’s trajectory with clear objectives, insightful inputs, and measurable outcomes.
- Creative: Champion brave ideas and help shape them to be both creatively ambitious and strategically on point.
- Media: Collaborate to build integrated plans that amplify the work and deliver results.
- Finance: Partner closely to manage scopes, budgets, and ensure a financially healthy business.
- Marketing Science: Ensure measurement plans are aligned to strategy and accountability is built into the process.
Requirements:
- 8–10+ years leading accounts in an integrated agency environment
- Proven experience navigating the creative, production, and media process from end to end
- Expert at managing expectations - up, down, and acrossConfident communicator with a strong strategic POV and the presence to influence senior clients
- Experience leading integrated campaigns with a strong social foundation
- Passionate about creativity and effectiveness and the leadership it takes to deliver both
$115,000 - $125,000 a year
Based on experience, skill set and location.
