Product Owner, Buoy Assistant

Boston, MA
Product – Product Management
We create technology with heart for the health of every person in the world.

Company Overview
Buoy is taking on the multi-faceted challenge of applying Artificial Intelligence to fix the front door of health care and empower patients to make better health care decisions. Started by a team of doctors and computer scientists working at the Harvard Innovation Laboratory in Boston, MA, Buoy was developed in direct response to the downward spiral we’ve all faced when we attempt to self-diagnose our symptoms online. Buoy leverages artificial intelligence – powered by advanced machine learning and proprietary granular data – to resemble an exchange you would have with your favorite doctor to provide consumers with a real-time, accurate analysis of their symptoms and help them easily and quickly embark on the right path to getting better. Buoy is based in Boston and was founded in 2014.

Product Owner, Buoy Assistant
We're looking for an exceptional and self-directed Product Owner to lead the development of Buoy Assistant, an A.I. chatbot that triages over 6M consumers, as well as 100,000+ employees of major self-insured employers at the moment when they have a medical concern. 

The Product Owner is accountable for the ongoing evolution of Buoy Assistant. A successful candidate will not only provide product leadership in real-world machine learning applications, but is also passionate about helping people with their healthcare problems. You will collaborate with our data scientists, clinicians, product leadership, business development, engineering, and design teams to execute our product strategy and roadmap for our A.I. chatbot solution.

Be a leader, backlog owner, and end-user expert for a cross-functional Agile team of data scientists, clinicians, developers and designers
Develop and maintain the roadmap for Buoy Assistant
Prioritize requests and ideas from a wide array of stakeholders, and ship experiments to test bold product hypotheses
Translate the product roadmap into well-defined product requirements, user stories, and acceptance criteria
Communicate with key stakeholders throughout the development process to ensure customer satisfaction and high adoption rate of Buoy Assistant
Report on key metrics, and optimize the product through experimentation

Minimum Requirements
Demonstrated passion for agile product management and empathy for users
Exemplary analytical, critical thinking and problem-solving skillsStrong attention to detail without losing sight of the big picture
Mission-driven and self-motivated
Detail-oriented with strong organizational, communication, and presentation skills
Grace under pressure, and a sense of humor
Bachelor's Degree 

Preferred Requirements
Experience in collaborating effectively with various technology and data science teams
Experience with consumer products preferred


    • Healthcare, Dental & Vision
    • Simple IRA
    • Options
    • Dogs in the office!
    • Catered lunches on Mondays
    • Unlimited PTO (and we actually take vacations!!)