West Coast Ad Operations Manager

Los Angeles, CA /
Business & Operations – Sales & Marketing /
Bustle Digital Group is seeking a remote West Coast Ad Operations Manager  to join our operations team. This individual will play a critical role in the ops team and have several functions relating to campaign setup, management and support. This Individual will also be instrumental in growing the operations teams, taking on a leadership and training roll. This is an ideal role for an organized, detail oriented, self-starter with and ad operations background.
This role will be remote and expected to work PST hours. Please only apply if you are based on the West Coast or are interested in committing to working PST hours.


    • Manage the onboarding process for new hires and their success in managing campaigns
    • Manage large budget campaigns for high profile/renewal clients
    • Assist director in prioritizing campaign assignments on a daily basis to accomplish campaign delivery objectives and even workload amongst the team
    • Assist in motivating and coaching direct reports to meet and exceed expectations and track direct reports growth
    • Assist the director in developing and maintaining operational relationships with new and existing vendors used for display media execution
    • Become well versed and capable to assist in answering questions for in all internal and external technologies that is currently used by BDG Media 
    • This includes, but not limited to, our ad server, CMS, Quantcast, Celtra, STAQ, Operative One
    • Partner with account management, programmatic, finance, outsourced teams and audience development  to drive best-in-class processes and documentation for execution and billing
    • Use data to drive product decisions and analyze the success
    • Identify and present new opportunities for revenue generation in the display media space
    • Meet regularly with the teams AdOps works with for status updates, areas of opportunity, and attention
    • Implement and enforce processes that enable the team to scale and work efficiently
    • Provide excellent customer service to internal stakeholders and external partners
    • Understand the latest industry trends and use cases surrounding the use of data and be a champion of best practices in the industry
    • Be the main ops point of contact for Canadian sales firm
    • This includes, but not limited to approving Canadian orders in DFP, looking at avails and answering any ops related questions


    • 3+ years of Ad Operations experience
    • Availability to work PST hours
    • Publisher-facing ad ops experience a plus
    • Additional revenue operations, inventory management, or business analyst background preferred
    • Strongly Preferred:
    • GAM Admin experience
    • Competent in IAB specs, VAST/VPAID, and various rich media vendors
    • Experience training new team members and managing a minimum of one
    • Demonstrated ability to thrive in a fast-paced environment while managing multiple projects and tight deadlines
    • Self-starter
    • Ability to effectively communicate and interact with all levels in the organization, both written and verbally
    • Outstanding troubleshooting, analytical, and problem-solving abilities
    • Competent in IAB T&Cs
Bustle Digital Group (BDG) is one of today’s leading, global media companies with a portfolio of distinct digital and experiential brands that are shaping culture. Over 82 million readers turn to our brands — Bustle, Elite Daily, Inverse, Mic, NYLON, W, Romper, Input, and The Zoe Report — to hear from a set of diverse voices around the issues and interests engaging the next generation. BDG is headquartered in New York City.