Quantitative Market Researcher

San Francisco, California, United States /
Research & Development – Design /
Full-Time Employee
/ Hybrid
About Cambly: 
Cambly’s mission is to bring high-quality English education to every English learner worldwide. The opportunity to achieve our mission is massive, as over a billion people want to learn English, representing a business opportunity expected to be over $60 billion by 2029. 

Our global students are learning English to achieve personal goals to enrich their lives. Cambly helps students do this by allowing them to find native-speaking English tutors who match their interests, educational needs, and desired native English accents.

About this opportunity: 
You’ll be joining Cambly’s highly collaborative and people-centric Design organization. As Cambly’s 1st Market Researcher, you’ll be a leader who will establish how market research is done at Cambly while directly collaborating with co-founders, leadership, product, design, engineering, brand, marketing, finance, product analytics, and more. You’ll support existing research efforts and have the opportunity to establish new foundational efforts to understand the global population of English speaking students and tutors. As a founding research team member, you’ll be a critical part of developing the culture and practice of research at Cambly. 

We’re looking for researchers that excel at informing and influencing product development and growth strategies. We’re seeking innately curious practitioners that love learning, and doing it with transparency to bring the rest of their peers to a shared point of understanding and direction.

Some of what you’ll do:

    • Build, evolve and maintain systems that allow us to survey our users and non-users
    • Independently lead holistic market research processes including survey design, acquiring sample population, fielding the survey, data cleaning, data analysis, weighting, and reporting results.
    • Source, vet and onboard a network of 3rd party vendors that may enable us to move more efficiently.
    • Excell at communicating data-driven insights to inform company, product, and marketing decisions
    • Deliver strategic thinking across the business, product, and company
    • Mentor, train, and support cross-functional team member’s survey research efforts
    • Contribute to and enrich the research team’s and overall company culture. Collaborate with other research methodologies for more complex mixed-methods explorations
    • Some international travel may be required.

Your qualifications:

    • You’re a professional researcher and have a degree in a field related to market research or survey science (e.g., Marketing, Psychology, Political Science, etc.) or an equivalent form of relevant research training. 
    • You have 6+ years of experience researching digital products across international locations and cultures.  
    • You’re an excellent communicator. You present research insights and recommendations clearly and confidently to every audience. 
    • You value collaboration in your work. You’re a great partner to your cross-functional teammates who can lead and listen.
    • You're an empathic product-centric researcher. You think about the impact of research in terms of product development, user value and company growth. 
    • You pride yourself on research nimbleness & creativity over pomp & circumstance.

Life @Cambly includes...

    • Cash Flow Positive for the greater part of the last 6 years - check us out in Forbes
    • 60M VC backed but haven't touched any of it - check out why Bessemer invested in us
    • Hybrid First Company (M, T, Th)
    • Catered Lunches
    • 100% of Medical, Dental, and Vision paid along with matching 401k
    • Maternity and Paternity Paid Leave
    • 20 days of true, unbothered PTO
    • End-of-year shutdown
    • Family-friendly environment with amazing WLB and Culture
    • Helping others around the world unlock economic opportunities by learning English
This role is based in the San Francisco Bay Area, and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits.

Compensation Package
$140,000-$180,000 USD Base Salary + Pre-IPO Stock Options

Also: We are proud to be a highly inclusive company and an Equal Employment Opportunity employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every background, identity, abilities, and mindset to join us on our mission to make high-quality English education for all.  Everyone is welcome here.