Can you share how your previous experience in Customer Service has prepared you for the responsibilities of this role?

Do you have experience using Zendesk or similar customer support platforms? If so, could you specify how long you’ve worked with it and describe the types of tasks you handled?

Have you studied or worked in fields related to Computer Science, Health Science, or Public Health? Please provide relevant details.

What is your availability for this role in terms of start date and work hours?

What is a project you like to work on in your spare time?