Growth Advisor

London
Growth /
Full Time /
Hybrid
Capchase, recognised as one of Fast Company’s Most Innovative Companies of 2023, empowers SaaS companies to grow faster through access to capital & revenue management tools. We have been acknowledged by Forbes North America’s best startups and also featured among Forbes Next Billion-Dollar Startups 2023. To carry out our mission, we've received $700M+ in equity and debt funding from some of the best fintech investors QED (Nubank, Klarna), 01 Advisors (Tipalti, Master Class), Bling Capital (Airtable, Gitlab, Lyft, Square), SciFI (Stripe, Brex), Caffeinated (OpenDoor, Airtable).

In a little over three years, we’ve provided billions in funding to thousands of companies, expanded operations to ten countries in the US and Europe, and grown our team from four co-founders in May 2020 to 130 Capchasers today.

Since our launch in 2020, we’ve achieved several milestones:
➡  4K+ companies registered
🏃 5,000 plus months additional runway generated
🙌 Over 120 Capchasers working across 14 cities around the world representing over 20 nationalities
🌎 10 countries in which we operate
📈  250% annual company growth
👫 Built an awesome culture.

We're looking for a London based Customer Success Manager (what we call at Capchase a “Growth Advisor”), to take on full ownership for guiding our customers through their funding and financial planning strategy. Your efforts will be critical in helping Founders and CFOs plan their businesses in the next 12+ months and how to capitalize on non-dilutive financing to grow.

We are building an industry-defining business at Capchase. We’re looking for team members who are up to the challenge of working in a fast paced environment to help us improve processes and move the business forward.

You'll be part of the GTM team, working closely with commercial and financial leadership, and will have strong autonomy in engaging and guiding Founders through their growth journey. Sounds interesting? Read on!

🚀 The Job:

> You will be a critical hire within the Go-To-Market function at Capchase, working closely with the Sales, Product, Finance and Marketing teams (and making them work for you), driving strategic decisions around product development, content and support materials.
> You will collaborate hand in hand with Sales to develop meaningful relationships with Founders, and become a trusted advisor
> You will be in a revenue generating role responsible for upselling an existing a book of business and expected to consistently meet or exceed your targets

🧠 The requirements:

> You have years (3+) of experience in finance (transaction advisory, consulting, controlling) and/or at a Fintech within alternative financing, and can provide advice comfortably to guide financial decisions and/or you have 2-3 years of experience as a CSM in a high-growth SaaS
> You have empathy and patience; talking about finances can be stressful
> You’re naturally competitive and enjoy scaling existing relationships as well as owning day-to-day management
> We work as one team and so you will collaborate closely with the GTM and Product teams to ensure maximum productivity so that we exceed the ambitious goals we are setting for ourselves
> You will be one of the first hires in a critical part of the business and we will compensate accordingly with a competitive package and stock optionsFluent in Spanish, Swedish or German is a plus
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.