Handle outbound/ inbound air shipment, take care of customer service and documentation, input data in system.

Follow up process of transportation, handle the information and solve situation

Issue the shipping document and provide it to Customer/ Overseas agent

Setup timely delivery process in order to meet customers' requirement

Issue the debit note &credit note for Customer/ Overseas agent timely

Establish good working relationships with Customs and other related government agencies

Reporting immediately for any irregularities/ problem and follow-up problem solving to line

manager

Keep relationship with the key customer, airlines and other co-loaders.