IT Service Desk Support

Fischamend HQ, Lower Austria

IT – IT Service Desk /

Full-time /

Hybrid

Become a member of our Service Desk team and help us optimize services on behalf of the business, overseeing the IT functions.

As a point of contact for all cargo-partner IT users, you will be responsible for the qualitative support of our employees and their desktop environment (PC, notebook, tablet, smartphone, printer, telephone systems, etc.) as well as industry-specific applications. Help the team keep operations running smoothly for more than 4000 users worldwide!

Here's what you’re expect to do on a typical day

1st and 2nd level support for Windows-based user applications
User management - permission management of several systems
Asset management: care of employees regarding their IT workstation equipment
Maintenance of the global network infrastructure
Support of telecommunication systems (IP telephony)
Collaboration on IT projects throughout the life cycle of IT infrastructure/organizational programs
Handling incoming support requests from end users

Experience and skills we value

Completed technical education with a focus on IT or equivalent work experience
Basic knowledge in the areas of network technology and server landscapes
Knowledge of Windows operating systems (desktop required, server desirable) and MS Office
Solution oriented approach and team player
High operational readiness, problem-solving competence and proactivity
Good English skills

The minimum monthly salary starts from 2.112 € gross. The final compensation may go above, depending on your professional qualifications and experience and it will be discussed in the interviews.

Ready to get things moving?

find out more about our applications: www.spotworx.com www.carrierplatform.com

For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.

With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.

Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.

cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.

Explore endless opportunities and leave your mark with us." #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow Ready to get things moving? Join our team!

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