Customer Service

Shanghai
Product Management – Sea
Full-time
Build up and maintain good relationship with customer
Keep daily working communication with local supplier,carrier, customs broker, warehouse
Maintain the high levels of customer satisfaction
Promptly reply customer's enquiry
Deal with customer complaint efficiently and effectively
Implement customer SOP,review and update
Montly billing report

Education/Professional Qualifications:

    • College graduate above
    • Opening mind,postive work attitude

Experience Required:

    • At least 3 year global freight forwarding experience ,especially on operation area
    • CET-4 or above
    • Strong Backgroud on follow up shipments and communication skill
Company Introduction:

cargo-partner is a privately owned full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization. The company operates over 130 offices in 40 countries around the world to create fast and efficient solutions for a wide range of industries. With the SPOT platform, cargo-partner ensures easy cooperation and full transparency throughout the supply chain. 

As a family-owned business, we are very employee-oriented and want to work with you to develop your career and personal goals. Take a look at our Mission & Vision

If you are looking for a challenging position in an innovative and dynamic international company, we want to get to know you! 

Privacy Policy:

https://cargo-partner.com/fileadmin/public/Legal_Downloads/Privacy-policy-for-applications.pdf


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