Shanghai Air Operation Manager

Shanghai, Shanghai
Product Management – Operations /
Descriptions of Key Responsibilities/ Tasks:

1.           Responsible for the financial result of all profit centers related to Air Import/Export/coloading business and achieving budget targets defined for the department.
2.           Responsible for set-up and continuous improvement of work-flow and operational procedures within the department.
3.           Implementing corporate and national product strategy and SOPs within own department.
4.           Responsible for the development of the business within own profit center – gain additional business from existing or new clients.
5.           Own handling of Air Import/Export transports, in compliance with the company’s rules, SOPs and management instructions.
6.           Responsible for the compliance of each physical and electronic transport file (own and team members): collecting all legally and internally required documents and updating all required systems for each handled shipment.
7.           Handling damages and deficits of shipments according to relevant SOPs, immediate communication of the problems related to handled transports to the superior
8.           Supervision of the department’s employees activity and handled Air transports; troubleshooting and/or escalation where required
9.           Offering full support to Sales in finding appropriate transport solution for their requests and a competitive rate.
10.       Following up the offers and collecting feedback from the client or Sales.
11.       Informing other offices about potential business in their region (sales leads).
12.       To be responsible for personnel leadership within the department
13.       To coordinate within the department and with other departments and countries within the Company
14.       To conduct the performance management for the team, responsible for train and mentor high potentials in operations and sales
15.       To take up additional assignments/tasks as required to meet with the Company needs.

Minimum Education /Qualifications/Experience:

    • University degree in Business Administration/ Logistics or equivalent with relevant and at least 8 years industrial experience of which 5 years must be in managerial positions

Special Knowledge:

    • Computer basic knowledge, MS Office
    • Know how in operational systems (Cargowise)
    • English language (business fluent)
    • Strong airline network (close contacts to carriers)
    • Knowledge of Co-load business
    • Knowledge of operational processes
    • Close connection to the Business market (Sales, Purchase, Partners)

Personal Qualification:

    • Negotiation and communication skills
    • Leadership and organizing ability
    • Driving force
    • Dynamic
    • Commercial thinking
    • Proactive
    • Organized person
    • Self-starter and go extra miles
Company Introduction:
For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.

With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.

Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.

cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.

Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow
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