IT Service Performance Manager

Bratislava / Fischamend HQ
IT – IT Management /
Full-time /
On-site
Ready to level up in IT? Join us as an IT Service Performance Manager!
Be the brain behind a comprehensive strategy for managing performance across all service lines. Shape our tech to match business goals, and fuel growth.

What will you do?

    • Support in the definition and management of IT-related metrics and operational performance indicators
    • Contribute to the achievement of business objectives by monitoring performance, reporting on key KPIs, and formulating strategic and tactical plans
    • Utilize data to facilitate informed decision-making and present numerical analyses for considerations such as cost-benefit assessments, IT infrastructure enhancements, and strategic technology direction
    • Evaluate and challenge existing risk policies and practices to identify opportunities for enhanced commercial performance
    • Ensure the implementation and continuous compliance with best practice controls and governance measures
    • Assist in the coordination of IT management processes: from software license compliance and budgeting to initiatives aimed at cost reduction and alignment of IT with corporate financial targets

What are we looking for?

    • Familiarity with performance indicators and metrics that are crucial to managing and enhancing service delivery, along with the capacity to gather, analyze, and report this information effectively
    • An analytical mindset to pinpoint and resolve inefficiencies within service operations
    • Strong communication skills to articulate performance-related insights to a diverse audience, making complex information understandable to all
    • A collaborative spirit to work seamlessly with various teams, including those with IT expertise
    • Organizational abilities to oversee projects and manage budgets aimed at bolstering service performance
    • The ability to learn a company's operational systems, underlying technology, and service offerings swiftly
The minimum monthly salary starts from 2.700 € gross. The final compensation may go above, depending on your professional qualifications and experience and it will be discussed in the interviews.

Career plan and professional growth opportunities? We guarantee an individual path of professional development. We give development opportunities in various IT projects.
Implementation of own initiatives? We are a company where the main focus is on people - they create our strength.

Stability of employment? Dynamic work in a stable international company with a leading position in the air and sea freight market. We focus on long-term cooperation. After the project is over, we talk, listen and provide further challenges.

Benefits? We provide technical and personal trainings, eLearning, co-financing of language courses and more.

cargo-partner je popredná medzinárodná spoločnosť poskytujúca služby v oblasti prepravy a integrovanej logistiky. Svojim zákazníkom zabezpečuje komplexné portfólio riešení pre leteckú, námornú, cestnú prepravu a skladovanie. S centrálou v Rakúsku a viac ako 4.000 zamestnancami vo viac ako 40 krajinách sveta ponúka pútavý kariérny štart pre talentovaných ľudí bez skúseností, ako aj hodnotnú príležitosť pre odborníkov z oblasti logistiky a obchodu. Na Slovensku pôsobí od roku 1993 a jej pobočky nájdete v Bratislave, Dunajskej Strede, Žiline a v Košiciach.
 
Veríme v nadväzovanie dlhodobých vzťahov a investovanie do neustáleho rozvoja našich zamestnancov. Či už sa chcete ponoriť priamo do vôd oddelenia prepravy a predaja, zapojiť sa do našich tímov v oblasti práva, financií alebo účtovníctva alebo ukázať svoj talent v oblasti ľudských zdrojov či špičkových IT riešení - radi by sme vás spoznali.

Pošlite nám Vašu žiadosť ešte dnes! Zaberie to iba chvíľku.
V prípade akýchkoľvek otázok nás prosím kontaktujte na: sk.jobs@cargo-partner.com.

Profil spoločnosti si môžete pozrieť na https://www.cargo-partner.com/company/profile/.
Všetky informácie ohľadom spracúvania Vašich osobných údajov nájdete na https://www.cargo-partner.com/fileadmin/public/Legal_Downloads/Privacy-policy-for-applications.pdf