Server, Hank's

Palisades Village
Restaurant
Full-time

Job Responsibilities

    • Serves patrons with food and beverages in a positive and friendly manner.
    • Provides information to help food and beverage selections.
    • Presents ordered choices in a prompt and efficient manner.
    • Maintains dining ambiance with an enthusiastic attitude.
    • Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
    • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
    • Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
    • Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
    • Keeps kitchen staff informed by noting timing of meal progression.
    • Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
    • Responds to additional patron requirements by inquiring of needs and observing dining process.
    • Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
    • Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
    • Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

Qualifications/Skills

    • General Math Skills
    • Verbal Communication
    • Customer Service
    • Resolving Conflict
    • Teamwork
    • Energy Level
    • Thoroughness
    • Professionalism

Education/Experience

    • High school diploma
    • 3-5 years server experience