Tax Product Manager

United Kingdom /
Product – Product /
Full Time - Permanent
/ Remote
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

As Caseware continues to evolve with new technologies, we are always looking to innovate and bring the efficiencies of Cloud-based solutions to our customers. As a Product Manager you are responsible for owning the UK product vision for Tax and its associated areas.  You will work with customers, business stakeholders and the other Product Managers to identify key enhancements for these products and with Caseware International to have them prioritised appropriately and champion their importance for the UK market.

You’ll be reporting into:

    • Natasha Kobrak – Head of Product Management

What you will be doing:

    • Contribute to and champion Caseware UK’s Tax vision and strategy. Drive items to help achieve the organisation’s short and long-term goals.
    • Own Caseware UK’s Tax roadmap and ensure the visibility of such across the UK business
    • Manage, plan, and coordinate the delivery of new products and enhancements of existing products
    • Regularly evangelise the strategy so all stakeholders are aligned, have enough context to make informed decisions, and understand where we are going.
    • Be the voice of customers. Build strong relationships with internal stakeholders and our customers. Bring the customer's voice into the product prioritisation process. Drive for the best customer experience possible. 
    • Work closely with developers to deliver on any features. 
    • Provide insight to stakeholders on the product and market
    • Manage product profitability and commercial success – own the business case
    • Provide marketing with insights on key differentiators and messages
    • Manage all aspects of your products, including customer feedback, requirements, and issues
    • Foster an environment that promotes innovation. Think beyond what the customer is asking for and look for what the customer hasn't even considered.
    • Participate in Agile scrum meetings and drive solutions to completion, working with Agile teams. Support the agile process internally.
    • Collaborate across teams. We win or lose as a team. Product plays a critical role in creating alignment between stakeholders and engineering as well as between platforms and solutions to ensure requirements are delivered. 
    • Provide go-to-market support during product launches.
    • Determine metrics that should be used to measure success of initiatives and the overall product.
    • Take a keen interest in becoming an expert on the domain, the market, and key trends relevant to Caseware. 
    • Communicate confidently with tax experts and non-tax technical individuals on a variety of direct tax technical matters.
    • Analyse HMRC documentation, manuals and statute to understand and clearly specify tax technical product requirements.
    • Liaise with HMRC on upcoming technical, software and service changes and consultations.

What you will bring:

    • Has an excellent understanding of Tax and Accounting and Practice Management.
    • Has a relevant tax qualification (such as CTA/ ATT)
    • Has a keen interest in the future of the Tax Industry in general
    • Outstanding communication and interpersonal skills. Build the right relationship with your customers, colleagues and other distributors.
    • Is a highly motivated & proactive contributor. You don’t wait to be told what to do.
    • You are passionate about solving the problems faced by tax practitioners and accountants
    • A collaborative, team-first attitude is essential to the job.
    • Product Management experience is a nice to have.
About Caseware

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well.