Benefits Manager
Chinatown - Chicago, Illinois
Human Resources – Compensation & Benefits /
Full-Time /
Hybrid
Join CASL as a Benefits Manager and Make a Difference
Are you passionate about building equitable, people-first benefits programs that empower employees to thrive? Join CASL as our Benefits Manager and play a vital role in designing and delivering total rewards strategies that not only support our staff—but strengthen the mission that serves our community every day.
Your Mission:
The Benefits Manager plays a critical role in helping the Chinese American Service League (CASL) in aligning business objectives with the competitive company benefits, compensation, and rewards. This role balances strategic responsibilities, such as designing and implementing total rewards programs, with overseeing day-to-day benefits administration and compliance. Additionally, the Benefits Manager will develop, maintain, and expand CASL’s Benefits Administration and employee utilization. Through these efforts, the Benefits Manager supports CASL’s mission by fostering a benefits experience that aligns with CASL’s policies, procedures, and inclusive culture.
About CASL:
Founded in 1979, CASL is the largest and most comprehensive community-based organization in the Midwest, with deep roots in serving Asian Americans and a commitment to welcoming all. With over 45 years of experience, CASL supports individuals and families across four essential areas: health, human services, education, and advocacy. From early learning and senior care to legal assistance, housing support, and citizenship services, CASL helps thousands of Chicago-area residents build healthy, stable, and empowered lives.
To hear about:
Make a Difference, and Get the Support You Deserve
Salary Range: $105,000 – $110,000/year | Full Benefits Package Included
We value your expertise and commitment, and we invest in both. From competitive pay and comprehensive benefits to a culture that puts people first, you’ll be supported while doing work that matters.
Scroll down for full details on salary, benefits, and what it's like to be part of CASL.
What You’ll Impact
As a Benefits Manager, you will champion inclusive, equitable benefits that reflect CASL’s values while leading with strategy to ensure offerings are competitive, cost-effective, and people-centered. Your work will strengthen employee wellbeing, engagement, and retention—allowing our staff to thrive while serving the community.
Key Responsibilities:
- Manage, assess, and benchmark competitive benefits, compensation, and rewards programs that strengthen the organization’s ability to attract and retain employees and deliver desired results to the organization.
- Conduct regular evaluations and audits of benefit offerings, PTO structures, and employee perks to ensure alignment with CASL’s goals, compliance standards, and evolving workforce needs.
- Design and implement benefits offerings that address the diverse needs of our workforce, ensuring programs are accessible, equitable, and aligned with CASL’s values of inclusivity and support for all employees.
- Manage enrollment, renewal, and delivery of benefits programs to include medical, pharmacy, vision, dental, disability, life insurance, employee assistance programs, retirement, and other supplemental offerings.
- Effectively plan and execute the implementation and administration of all benefit plans, including annual open enrollment efforts.
- Manage and review Paid Time Off (PTO) policies to ensure they support work-life balance and reflect industry best practices.
- Develop and manage employee perks and recognition programs that contribute to a positive and inclusive organizational culture.
- Support the processing, administration, and analysis of the annual compensation review cycle, including preparation, review, and delivery of merit letters, validating salary increases, and reconciling incentive and merit files to be processed by Payroll.
- Lead the development and execution of wellness initiatives—including mental health, stress management, and lifestyle programs—to enhance holistic employee wellbeing.
- Ensure compliance with ACA, COBRA, EEO, ERISA, HIPAA, FLSA, FMLA, GINA, and other applicable federal and state regulations.
- Serve as the main point of contact with benefits vendors/brokers and negotiate contracts, review proposals, and monitor service levels to ensure best-in-class service for employees.
- Track and analyze benefits utilization, costs, and employee engagement. Provide regular reports to support budgeting, forecasting, and program improvements to the VP of HR and senior leadership.
- Develop clear, engaging, and inclusive communication strategies to educate employees about their benefits options, wellness programs, and policy changes.
- Provide individualized support to employees regarding benefit inquiries, claims, and issue resolution with empathy and confidentiality.
- Partner with the VP of HR to align the benefits strategy with overall organizational objectives and support long-term workforce planning.
What You Bring - To thrive in this role, you should have:
- Bachelor’s degree in a field related to Human Resources or Business Management. Master’s degree or MBA preferred.
- A minimum of 6 years of broad-based and progressive experience designing, developing, and managing compensation and benefits programs, with a focus on strategy, compliance, and employee engagement.
- In-depth knowledge of compensation and benefits practices, including executive compensation, equity, incentive/commission design, audits, and regulatory compliance.
- Proven ability to design and execute total rewards strategies that align with organizational goals and foster long-term employee engagement.
- Experience overseeing PTO policy development, wellness initiatives, and employee perks programs that enhance employee satisfaction and retention.
- Strong analytical skills with the ability to interpret data, draw insights, and make data-driven recommendations.
- Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams) and experience working with HRIS platforms preferred.
- Excellent communication and interpersonal skills, with the ability to develop clear, accessible messaging that resonates with diverse employee populations and drives benefits utilization.
- Ability to engage and influence stakeholders across all levels of the organization with a collaborative, solutions-focused approach.
Education and Experience:
Skills and Knowledge:
Physical Demands:
- Must be able to sit, stand, and walk for extended periods, with occasional lifting or moving of objects weighing up to 20 pounds.
Environment and Scheduling:
- The successful candidate will be based in the Chicagoland area and have the ability to be onsite at our Chinatown, Chicago location and be onsite two days a week. While this role offers remote work flexibility within the region, proximity to Chicago is essential for in-person engagement as required.
Compensation & Benefits:
This position offers a salary range of $105,000 - $110,000 annually, reflective of experience and qualifications.
Join CASL and unlock a comprehensive benefits package designed to support you and your loved ones. As a full-time employee, you'll enjoy a range of options tailored to your needs.
CASL’s comprehensive benefits package includes:
Medical, Dental, and Vision Coverage
Retirement Plan
Generous Paid Time Off (PTO)
11+ Paid Holidays, including Lunar New Year and Juneteenth
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Life Insurance, AD&D, and Disability Coverage
Voluntary Worksite Benefits and Pet Insurance
Commuter Benefits
Employee Assistance Program (EAP) for you and your household
Why Choose CASL:
Inclusivity: Join an organization that values mutual respect and acceptance, fostering a culture of inclusivity.
Empowerment: Support staff empowerment through skill development and growth opportunities.
Collaboration: Be part of a workplace that thrives on collaboration and teamwork.
Transformation: Envision and realize transformative changes in people, processes, and policies.
Resiliency: Work with a dynamic workforce and model resiliency to achieve collective strengths.
Join Us and Make a Difference:
Join us at CASL, where together, we create a brighter future for our community.
Thank you for your interest in joining our team! Each resume is reviewed personally by our dedicated team members, not AI. This thorough and thoughtful evaluation process may take a bit of time, so we kindly ask for your patience. Rest assured, we will get back to you as soon as we have an update on your application status. We appreciate your understanding and look forward to reviewing your application.
At CASL, we believe that diverse perspectives fuel innovation and drive success. If you're excited about the opportunity but unsure if you meet every requirement listed, we still encourage you to submit your application. Our company culture thrives on the unique talents and experiences that each individual brings to the table. We're looking for the right fit, and that goes beyond a checklist of qualifications. Join us in shaping a dynamic and inclusive team where your skills and contributions truly matter.
CASL is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
