Field Supervisor - Spanish Speaking
South West/Side, Chicago, Illinois
Senior Services – In-Home Services /
Full-Time /
On-site
Join CASL as a Field Supervisor and Make a Difference
Are you passionate about making a meaningful impact in the lives of seniors while leading a dedicated team? If so, we have an exciting opportunity for you!
Your Mission:
At the Chinese American Service League, we are committed to providing high-quality care and support to seniors within our community. By leading and mentoring our Home Care Aides, you'll ensure that each client receives personalized support tailored to their unique needs, fostering a sense of security and well-being within our community. Through your dedication and leadership, you'll make a lasting difference in the lives of those we serve, enriching their lives and promoting a culture of compassion and respect.
About CASL:
Founded in 1979, CASL is the largest and most comprehensive community-based organization in the Midwest, with deep roots in serving Asian Americans and a commitment to welcoming all. With over 45 years of experience, CASL supports individuals and families across four essential areas: health, human services, education, and advocacy. From early learning and senior care to legal assistance, housing support, and citizenship services, CASL helps thousands of Chicago-area residents build healthy, stable, and empowered lives.
To hear about:
Make a Difference, and Get the Support You Deserve
Salary Range: $45,000 – $55,900/year | Full Benefits Package Included
We value your expertise and commitment, and we invest in both. From competitive pay and comprehensive benefits to a culture that puts people first, you’ll be supported while doing work that matters.
Scroll down for full details on salary, benefits, and what it's like to be part of CASL.
What You’ll Impact
As a Field Supervisor, you will:
Key Responsibilities:
- Lead a team of Home Care Aides, providing guidance, support, and mentorship to ensure the delivery of compassionate and culturally sensitive care to our senior clients.
- Conduct comprehensive welcome home visits for new clients, facilitating a smooth transition and establishing personalized care plans in collaboration with clients and their caregivers.
- Implement innovative programs such as Healthy IDEAS to address the mental and emotional well-being of seniors, conducting assessments and providing case management to alleviate symptoms of depression and promote overall wellness.
- Oversee the implementation of quality assurance measures, including regular assessments, evaluations, and surprise visits, to ensure compliance with established care plans and standards of service excellence.
- Provide hands-on training and ongoing supervision to Home Care Aides, equipping them with the skills and knowledge needed to effectively meet the evolving needs of our clients and maintain the highest standards of care.
- Serve as a liaison between clients, caregivers, and other healthcare professionals, advocating for the needs and preferences of our clients and facilitating communication to ensure coordinated and holistic care.
- Conduct outreach activities to promote in-home services, engage with potential clients, and recruit qualified Home Care Aides, expanding our reach within the community and enhancing access to essential care services for seniors.
- Collaborate with the In-Home Team Supervisors to facilitate discharge planning for clients transitioning from institutional settings, ensuring continuity of care and support during the transition process.
- Maintain accurate documentation of client interactions, assessments, and service delivery in compliance with regulatory requirements and organizational policies, utilizing electronic systems such as Salesforce to track and record client data effectively.
- Respond promptly to emergency calls or client matters outside of regular business hours, demonstrating a commitment to the safety and well-being of our clients and providing timely intervention and support as needed
What You Bring - To thrive in this role, you should have:
- High school diploma/GED and at least two years of relevant experience.
- Proficiency in Spanish and English.
- Demonstrate skills in supervisory activities.
- Strong interpersonal skills and the ability to communicate effectively with clients and team members.
- Detail-oriented with a commitment to thorough documentation and quality assurance.
Education and Experience:
Skills and Knowledge:
Physical Demands:
- Required to position and transfer clients weighing in excess of 100 pounds.
- Required to frequently sit, stand, bend, and walk for extended periods.
- Required to have yearly physical examination.
Environment and Scheduling:
- Regular hours, Monday - Friday 9:00 am - 5:00 pm with the ability to work irregular hours as needed
- Work may be performed during irregular hours, Monday through Sunday (including holidays), from 8 AM to 8 PM in an INH client’s home or in the office.
- Must be flexible and available to work after regular business hours 7 days a week to intervene in important client matters.
- Utilize the team emergency cell phone, to effectively manage emergency situations outside of regular office hours on a rotational schedule.
Compensation & Benefits:
This position offers a salary range of $45,000 – $55,900annually, reflective of experience and qualifications.
Join CASL and unlock a comprehensive benefits package designed to support you and your loved ones. As a full-time employee, you'll enjoy a range of options tailored to your needs.
CASL’s comprehensive benefits package includes:
· Medical, Dental, and Vision Coverage
· Retirement Plan
· Generous Paid Time Off (PTO)
· 11+ Paid Holidays, including Lunar New Year and Juneteenth
· Flexible Spending Account (FSA) & Health Savings Account (HSA)
· Life Insurance, AD&D, and Disability Coverage
· Voluntary Worksite Benefits and Pet Insurance
· Commuter Benefits
· Employee Assistance Program (EAP) for you and your household
Why Choose CASL:
Inclusivity: Join an organization that values mutual respect and acceptance, fostering a culture of inclusivity.
Empowerment: Support staff empowerment through skill development and growth opportunities.
Collaboration: Be part of a workplace that thrives on collaboration and teamwork.
Transformation: Envision and realize transformative changes in people, processes, and policies.
Resiliency: Work with a dynamic workforce and model resiliency to achieve collective strengths.
Join Us and Make a Difference:
Join us at CASL, where together, we create a brighter future for our community.
Thank you for your interest in joining our team! Each resume is reviewed personally by our dedicated team members, not AI. This thorough and thoughtful evaluation process may take a bit of time, so we kindly ask for your patience. Rest assured, we will get back to you as soon as we have an update on your application status. We appreciate your understanding and look forward to reviewing your application.
At CASL, we believe that diverse perspectives fuel innovation and drive success. If you're excited about the opportunity but unsure if you meet every requirement listed, we still encourage you to submit your application. Our company culture thrives on the unique talents and experiences that each individual brings to the table. We're looking for the right fit, and that goes beyond a checklist of qualifications. Join us in shaping a dynamic and inclusive team where your skills and contributions truly matter.
CASL is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
