Systems/Network Engineer
Chinatown - Chicago, Illinois
IT – Infrastructure & Systems /
Full-Time /
Hybrid
Join CASL as a Systems/Network Engineer and Make a Difference
Do you want your skills in systems and networking to make a real difference? At CASL, technology is the backbone of our work to empower communities. As our Systems/Network Engineer, you’ll ensure secure, reliable systems that allow staff to focus on delivering life-changing services.
Your Mission:
The Systems/Network Engineer is responsible for designing, maintaining, and modernizing CASL’sIT infrastructure to ensure secure, reliable, and scalable systems across the organization. This role supports staff by implementing cloud solutions, enhancing cybersecurity and compliance (including HIPAA), and providing Tier 2–3 technical support. This role ensures CASL’s technology operations are secure and effective, enabling staff to deliver services with confidence.
About CASL:
Founded in 1979, CASL is the largest and most comprehensive community-based organization in the Midwest, with deep roots in serving Asian Americans and a commitment to welcoming all. With over 45 years of experience, CASL supports individuals and families across four essential areas: health, human services, education, and advocacy. From early learning and senior care to legal assistance, housing support, and citizenship services, CASL helps thousands of Chicago-area residents build healthy, stable, and empowered lives.
To hear about:
Make a Difference, and Get the Support You Deserve
Salary Range: $72,600 – $89,700/year | Full Benefits Package Included
We value your expertise and commitment, and we invest in both. From competitive pay and comprehensive benefits to a culture that puts people first, you’ll be supported while doing work that matters.
This role is based in Chinatown, Chicago, with a standard Monday–Friday schedule.
Scroll down for full details on salary, benefits, schedule and what it's like to be part of CASL.
What You’ll Impact
As a Systems/Network Engineer, you will ensure CASL’s technology environment is secure, reliable, and modern, empowering staff to serve clients effectively. Your expertise will strengthen compliance, streamline operations, and provide staff with the tools and support they need to focus on CASL’s mission.
Key Responsibilities:
Infrastructure Modernization & Cloud Projects (Year 1 Focus, with ongoing responsibilities)
- Deploy and configure Microsoft Intune for enterprise endpoint management, including device policies, application deployment, and compliance monitoring to support HIPAA compliance with secure device management.
- Lead the migration of Active Directory to Azure AD (hybrid or cloud-native) to streamline identity and access management.
- Configure and manage Microsoft Defender for Endpoint and Microsoft 365 security tools, working in collaboration with IT leadership for advanced cybersecurity oversight.
- Implement SharePoint Online permissions structure, including CASL Staff group setup, external user management, and departmental access controls to improve adoption and reduce access issues.
- Evaluate and configure HIPAA-compliant settings across Microsoft Teams, SharePoint, and related services to ensure full regulatory compliance.
Operations & Support:
- Serve as Tier 2/3 escalation point for IT issues, providing advanced troubleshooting for networking, cloud services, and endpoint systems.
- Manage and maintain CASL’s core IT systems, including servers (on-prem and cloud), networks, and business applications.
- Monitor system performance, proactively identifying risks, gaps, or opportunities for optimization to reduce downtime and enhance efficiency.
- Work with vendors to support specialized applications, infrastructure, and integrations.
Security & Compliance:
- Implement and enforce security baselines and compliance policies, including MFA, data loss prevention, and device encryption.
- Maintain documentation for all configurations, processes, and compliance-related controls to support audits and ongoing operations.
- Proactively monitor for vulnerabilities and ensure timely remediation to maintain a secure, compliant environment.
Collaboration & Strategy:
- Partner with the Senior Director of IT to execute the annual IT roadmap, ensuring projects are completed on time and within budget.
- Provide technical expertise and input to flag architectural gaps and recommend improvements to CASL’s IT infrastructure.
- Deliver one monthly training session for end-users on MFA, SharePoint usage, and security best practices.
- Provide onboarding guidance for new hires on IT tools, systems access, and security expectations.
- Support IT leadership in phishing simulations and awareness campaigns, reinforcing staff engagement in security practices.
What You Bring - To thrive in this role, you should have:
Education & Experience:
- Bachelor’s degree in Computer Science, Information Systems, or related field; equivalent work experience considered.
- 3–5 years of progressively responsible experience in systems, network, or infrastructure engineering.
- Hands-on experience with:
- Microsoft 365 and Azure Active Directory (hybrid and cloud).
- Endpoint management (Intune).
- Networking (LAN/WAN, VPNs, firewalls, routing, switching).
- Windows Server administration.
- Experience supporting security and compliance frameworks (HIPAA, NIST, or similar) preferred.
Skills & Knowledge:
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) and cybersecurity practices, including endpoint detection, MFA, and encryption.
- Excellent troubleshooting and diagnostic skills across systems, networks, and cloud environments.
- Strong documentation skills and attention to compliance requirements.
- Ability to manage multiple projects with competing deadlines.
- Strong interpersonal and communication skills to train and support non-technical staff.
Bonus Points For:
- Familiarity with HIPAA compliance or other regulated environments preferred.
- Experience with Microsoft Defender and other enterprise security tools a plus.
- Prior experience in nonprofit, healthcare, or regulated environments a plus.
Physical Demands:
- Ability to work at a computer for extended periods; occasionally lift up to 25 lbs. for equipment setup.
Environment and Scheduling:
- Standard business hours, Monday through Friday (9:00 am - 5:00 pm), with flexibility to work additional hours, as necessary.
- May require occasional evening/weekend availability for system maintenance or urgent troubleshooting
$72,600 - $89,700 a year
Compensation & Benefits:
This position offers a salary range of $72,600 - $89,700 annually, reflective of experience and qualifications.
Join CASL and unlock a comprehensive benefits package designed to support you and your loved ones. As a full-time employee, you'll enjoy a range of options tailored to your needs.
CASL’s comprehensive benefits package includes:
Medical, Dental, and Vision Coverage
Retirement Plan
Generous Paid Time Off (PTO)
11+ Paid Holidays, including Lunar New Year and Juneteenth
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Life Insurance, AD&D, and Disability Coverage
Voluntary Worksite Benefits and Pet Insurance
Commuter Benefits
Employee Assistance Program (EAP) for you and your household
Why Choose CASL:
Inclusivity: Join an organization that values mutual respect and acceptance, fostering a culture of inclusivity.
Empowerment: Support staff empowerment through skill development and growth opportunities.
Collaboration: Be part of a workplace that thrives on collaboration and teamwork.
Transformation: Envision and realize transformative changes in people, processes, and policies.
Resiliency: Work with a dynamic workforce and model resiliency to achieve collective strengths.
Join Us and Make a Difference:
Join us at CASL, where together, we create a brighter future for our community.
Thank you for your interest in joining our team! Every application is personally reviewed by a real person—not AI. Our process may take some time, but rest assured, we will follow up with updates as soon as we can. We appreciate your patience and look forward to learning more about you.
At CASL, we believe that diverse perspectives fuel innovation and drive success. If you're excited about the opportunity but unsure if you meet every requirement listed, we still encourage you to submit your application. Our company culture thrives on the unique talents and experiences that each individual brings to the table. We're looking for the right fit, and that goes beyond a checklist of qualifications. Join us in shaping a dynamic and inclusive team where your skills and contributions truly matter.
CASL is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
