Legal Operations Manager
United States
Legal /
Full Time /
Remote
Job Title
Legal Operations Manager
Division
Legal
Location
Remote
Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us.
Job Description
he Legal Operations Manager is responsible for optimizing legal department workflows, improving efficiency, and ensuring compliance with regulatory requirements. This role focuses on managing legal processes, implementing legal technology solutions, streamlining legal operations, and enhancing overall legal department effectiveness.
Position Responsibilities:
Legal Collections Operations & Process Management:
- Develop and optimize department processes to improve efficiency and cost-effectiveness.
- Work closely with law firms, courts, and inhouse counsel to facilitate legal recoveries
- Monitor and enforce legal recovery strategies, including litigation, settlements, and enforcement actions.
- Implement best practices for document management, tracking, and reporting.
- Standardize policies and procedures for handling legal matters within the organization.
- Manage and track expenses for the inhouse legal channel optimizing cost efficiency
Technology & Data Management:
- Implement and manage legal and collections technology solutions.
- Oversee data analytics and reporting to enhance decision-making.
- Maintain and optimize databases, ensuring proper document retention and security.
Team Management & Stakeholder Engagement:
- Collaborate with cross-functional teams, including finance, People and Culture, and IT, to align legal processes with business goals.
- Supervise legal support staff and ensure training on legal operations best practices.
- Act as a liaison between legal collections and other business units to improve communication and workflow efficiency.
Compliance & Risk Management:
- Ensure the organization adheres to relevant legal and regulatory requirements.
- Support internal audits, risk assessments, and compliance initiatives.
Performance Management:
- Analyze and monitor KPIs and performance metrics to assess effectiveness of legal strategies
- Prepare regular reports and forecasts on legal collections and recoveries and provide strategic recommendations
Required Qualifications:
- Education: Bachelor’s degree
- Strong understanding of legal and late-stage collections and recoveries processes
- 3+ years of experience in collections, recoveries, or legal debt recovery operations.
- Experience with legal technology, collections management software and analytics tools
- Strong communication and stakeholder management abilities.
- Demonstrates strong leadership experience, with a proven track record in leading teams, driving results, and fostering a positive work environment.
- Proven leadership and team management experience.
- Excellent analytical, organizational, and problem-solving skills.
In joining our team at CCMR3, you'll have the chance to make a real difference in people's lives while advancing your career in a supportive and rewarding environment. We are second to none with competitive compensation packages, comprehensive and continuous education, and opportunities for professional growth. If you're ready to join a company that values integrity, teamwork, and results-driven performance, apply today and embark on a fulfilling journey with us as we work together to help individuals navigate their financial challenges.
