Human Resource Administrator
Montego Bay, JM
Jamaica Operations – HR /
Full-time /
On-site
Hi, We're Centerfield.
Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.
If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.
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The HR administrator will provide administrative support to the HR department in all areas. Your main administrative duties include maintaining personnel records, managing HR documents (e.g., employment records and onboarding guides) and updating internal databases. You will act as the first point of HR (administrative) related queries from employees and external partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure the smooth management and ownership of the monthly Health Management process
- Manage termination requests
- Answer employment verification for past and current employees via emails and calls from external partners.
- Conduct and complete reference checks for all admin staff.
- Form and maintain personnel records received from HR, OPS and Recruiting and manage personnel records throughout the life span of all employees. Dispense information with the highest level of confidentiality to all necessary stakeholders as requested.
- Liaise with external partners such as insurance vendors and ensure legal compliance.
- Monitor HR Job Letter Distribution and prepare requests within three days of receipt and coordinate issuing of letters on completion.
- Ensure the accuracy of information entered for New Hires in the HRIS System using physical documentation for checks and balances.
- Update changes to personnel information in UltiPro (e.g., address, deductions).
- Conduct audits for eligibility and send information in a timely manner to recruiting and operations.
- Create report from the HRIS system for Payroll on the new hires.
- Follow-up with all outstanding police records for all staff and ensure completion of same by end of probation.
- Conduct or facilitate exit interviews for all staff.
- Create monthly reports/presentations on HR metrics such as turnover and termination rates.
- Prepare appeal hearing case notes
- Transcription of three hearing recordings on a weekly basis.
- Assist with leave issues as the need arises
- Participate in HR projects (e.g., Health fairs).
- Carry duties assigned by the Assist HR. Manager as required
- Any other duties assigned.
EDUCATION AND EXPERIENCE
- BSc. Human Resources Management, Associate degree in business administration, or its equivalent
- A minimum of 2+ years’ experience providing administrative/secretarial support at a senior level
- Proven Intermediate to expert knowledge and experience with MS Office, especially PowerPoint, Word & Excel.
- Experience in collaborating with teams to manage expectations.
KEY COMPETENCIES AND SKILLS
- A passion for learning, design, and technology.
- Strong administrative skills
- Familiarity with business software such as Microsoft Office
- Demonstrates a high level of confidentiality
- The ability to multi-task and balance multiple ongoing projects with specified timelines while simultaneously meeting aggressive deadlines.
- Excellent English-language verbal and written communication skills, attention to detail, superior organizational skills.
- Must be proactive, positive, and a self-starter with ability to think independently and work autonomously when necessary.
- The ability to work in a fast-paced, changing environment with ease and control.
- The ability to develop working relationships with a wide range of people
- Must be able to work cooperatively and collaboratively on a team with others
To learn more, visit us Here.
Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
As a reminder, If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.
For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.
Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
