Technical Program Manager
Remote / Austin, TX / Grand Rapids, MI
Engineering /
Full-time /
Remote
Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.
We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.
We’re looking for a highly skilled and motivated Technical Program Manager (TPM) to lead and manage multiple complex technical programs for our fraud prevention platform from initiation through delivery. This role is critical to ensuring the successful execution of strategic initiatives that enhance our fraud prevention platform and services.
What You’ll Do
- Lead and manage multiple concurrent technical programs, ensuring alignment with business goals and strategic priorities
- Collaborate with engineering, product management, and cross-functional stakeholders to define project scope, objectives, and deliverables
- Develop and maintain detailed project plans, including timelines, milestones, dependencies, and resource allocation
- Monitor and track program progress, proactively identifying and mitigating risks and issues
- Facilitate effective communication and coordination across teams to ensure transparency and alignment.
- Provide regular updates and reporting to senior leadership and stakeholders on program status, risks, and outcomes
- Ensure programs are delivered on time, within scope
- Drive continuous improvement in program management practices, tools, and methodologies.
What We’re Looking For
- Proven experience managing complex technical programs in a fast-paced, Agile/Scrum-like environment
- Exceptional project management skills, including planning, execution, and risk management
- Ability to manage multiple priorities and work effectively under pressure
- Deep familiarity with Atlassian tools and how to optimize and customize them
- Strong technical background with a deep understanding of software development and engineering principles
- Strong analytical and problem-solving abilities with a deep understanding of software development processes
Preferred
- Experience in the cybersecurity, fintech, or fraud prevention space
- Experience in regulated environments and fundamentals of risk management (risk assessment, controls, and audit)
- Experience as a Product Owner
- Scrum Certification
What We Offer
- Health, dental, and vision Insurance (including a $0 option)
- 401 (k) with matching, and no waiting period
- EquityWellness reimbursement of $300/year
- Life insuranceParental leave
- Flexible vacation
- 12 company-paid holidays
- No work on your birthday
- An award-winning culture
- Competitive pay
Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.
