GTM Operations Leader
New Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Ahmedabad
Growth – Business Development /
Full Time /
Remote
About Certify:
At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem.
What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and we're backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data.
But it's not just about the technology; it's about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. We're founded on the principles of trust, transparency, and accountability, and we're not afraid to challenge the status quo at every turn. We're looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure.
About the Role:
We are looking for a visionary GTM Operations Leader to be the founding member of our Go-To-Market Ops team. This is a unique opportunity to build and shape the sales and marketing operations function from the ground up, driving operational excellence and delivering actionable insights that fuel growth. If you're passionate about creating scalable processes, leveraging data for decision-making, and making a tangible impact, this role is for you.
What You'll Do
- Build from Scratch: Establish the GTM Ops function, including processes, frameworks, and tools, to support our sales and marketing teams.
- Data & Insights: Develop and maintain robust reporting systems in Salesforce, HubSpot, and other tools to provide actionable insights for GTM strategy.
- GTM Reporting: Own GTM and pipeline reporting (4-5x per week) while delivering deep insights into pipeline health, performance metrics, and deal progression.
- Define Success Metrics: Design and track MQLs, SQLs, and SALs to ensure alignment between marketing and sales efforts.
- Operational Excellence: Optimize workflows, improve operational efficiency, and implement scalable processes that empower the team to execute at a high level.
- Cross-Functional Collaboration: Partner closely with sales, marketing, and leadership to align strategies and drive seamless execution.
- Analysis & Evaluation: Perform pipeline analysis, sentiment analysis, deal closure insights, and performance evaluations to identify growth opportunities and risks.
- Technology Implementation: Select and implement tech stacks that enhance team productivity and support growth objectives.
What you’ll need
- 7-8 years of experience in Tech/SaaS environments, preferably within fast-growing startups.
- Consulting experience (e.g., BCG, McKinsey) or strong foundational education (IIT/IIM) is highly valued.
- Advanced proficiency in Salesforce, HubSpot, and marketing automation tools.
- Strong analytical skills with a proven ability to interpret data and drive decision-making.
- Experience designing and optimizing operational processes from scratch.
- Track record of working collaboratively across teams in fast-paced environments.
- Entrepreneurial spirit with a passion for building and creating new systems.
- Ability to operate with autonomy and take ownership of the GTM Ops function.
- Strategic thinker with a hands-on approach to execution.
Why Join Us?
- Be the founding member of a critical function that directly impacts our growth.
- Work closely with leadership to shape and execute the company's go-to-market strategy.
- Enjoy the autonomy to build and innovate while being part of a collaborative, high-growth environment.
If you’re excited to own and build the GTM Ops function from the ground up, we’d love to hear from you. Join us in driving operational excellence and fueling our success!
At Certify, we're committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.
