Security Dispatcher
Mapleville, RI
Security /
Full Time /
On-site
**Please note the hours for this role are Wednesday-Sunday 10:00pm-6:00am**
Provides Security and Safety for designated property and personnel; observes reports and documents normal activities, irregularities and incident activities; provides emergency response; provides access control to include processing of vehicles and personnel; Monitors and administers security devices (i.e. badging systems, CCTV, etc…)
Primary Functions
- Provides effective access control to the property entrances including vehicle entrances and personnel entrances
- Challenge’s personnel who do not have proper access
- Processes visitors, guests, and vendors
- Operates access control gates remotely
- Monitors the facility using closed circuit television
- Monitors access control system devices and conducts basic troubleshooting
- Prevents unauthorized access
- Control’s parking of the property as required
- Makes notifications per established procedures
- Maintains effective communications during normal duties and during incidents
- Checks for unsafe conditions, hazards, security violations, and unauthorized persons
- Monitors and administers security devices (i.e., badging systems, CCTV, etc.…)
- Prepares logs or reports as required for patrol route; writes or types reports or enters information in a computer using standard grammar; inspects security control logs and acts as required.
- Observes and reports incidents or suspicious activity to supervisors, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required.
- Provides investigative support
- Handles confidential information
- Monitors and verifies property removal from facility
- Answering Phones; Operate IP based telephone system
- Operating radio; use multi-channel communications
- Utilize closed circuit television for situational awareness, threat management, and investigative purposes
- Operations support, routing of call information to the appropriate units for action
- Following response protocols in a timely manner in regard to incidents, alarms, notifications, calls and other activities related to its role as a Security control center.
- Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security team via telephone, automated alarm monitoring and radio systems
- Ensure all systems, both hardware and software, are functioning properly
- Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures
- Perform key access control functions, and running access control reports
- Perform other related duties as required
Qualifications:
- High School Diploma or G.E.D. required
- Preferably two (2) years of physical security experience or.
- Six (6) months physical security experience in a manufacturing environment or.
- One (1) year in a law enforcement related field or.
- One (1) year in the armed forces
- Education can supplement experience under the following conditions:
- College credits must be in the field of Security, Law Enforcement, Firefighting, Management, Human Relations, Information Technology, Psychology, Sociology or Business
- College credits in related field shall be accepted as a supplement for experience using a calculation of twelve (12) credits being equal to six (6) months of experience
$22 - $25 an hour
additional $2.75 for 3rd shift pay differential
