Sales Support

San Francisco
Commercial – Sales
Permanent Full-time
About us

Launched in 2012, is a leading international provider of online payment solutions. is built on 100% proprietary technology and handles every part of the payment process, providing complete transparency across the entire payment value chain.

We currently process 150+ currencies and offer access to all international cards and popular local payment methods to merchants through one integration.

Customers in our portfolio include international businesses like Samsung, Transferwise, Hopper, Virgin and Adidas. Our mission is to partner with smart businesses to optimise their payments, increase revenue and meet the dynamic needs of their customers. 

We are building a unique work environment where our people aspire to solve complex problems and deliver valuable solutions. We believe that excellence can be achieved through a dynamic culture driven by collaboration and teamwork.

In May 2019, we raised $230m in what is Europe’s largest ever fintech Series A round, and globally the third largest fintech Series A round of all time. This fundraising round gave us a valuation of around $2 billion.

About the role

We are looking for an enthusiastic and talented Sales Support to play a key role in our growing team at a time of rapid expansion.
Working alongside our Sales Management team, you will have the opportunity to gain insight into the complete sales journey as well as to build relationships with and collaborate with various internal teams such as Merchant Onboarding and Product. The role will range from client-facing responsibilities such as onboarding new merchants to supporting on Salesforce reporting and improving internal processes. The role will also encompass various other responsibilities such as analytics. It is a perfect opportunity to gain a deep understanding of the world of Sales within the Payments sphere.
This multi-faceted role is ideal for someone who thrives in a fast-paced environment and is passionate about online payments, FinTech & fast-growing companies. 

Key responsibilities

    • Helping with onboarding new merchants and optimising the process between Merchant Onboarding and Sales teams
    • Acting as the link between the Merchant Onboarding team, Product teams and Sales team
    • Helping with creation of lead lists, contributing to lead generation and reaching out to prospective merchants
    • Helping with Salesforce reporting and ensuring that the Sales team is keeping information up to date
    • Helping with amendments for existing merchants
    • Using sales tools to work on pre-reporting for conferences
    • Being up to date on best practices, key business insights and industry trends, and informing Sales team

About you

    • 1-3 years of work experience, preferably in a Support or Operations role
    • Tech-savvy, with a strong interest in Payments
    • Quick learner, with an ability to quickly understand’s product and value proposition
    • Commercially-minded
    • Previous experience with Salesforce would be a plus
    • Exceptional communication skills, both written and verbal
    • Highly organized and able to prioritize shifting workloads and responsibilities effectively
    • Able to thrive in a fast-paced environment
    • Fluent in English is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience, skills and personality. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Due to the numerous amount of application received, only the ones corresponding to this job profile will be contacted. If you have not been contacted within 3 weeks please deem your application as unsuccessful.

We are committed to protecting and respecting your privacy. We will only process and retain your information as necessary for the purposes of progressing your application or as required by applicable laws and regulations. We may also collect personal information about you through the application and recruitment process, either directly from you or from third-parties (employment agencies, recruitment websites, former employers, credit reference agencies or other background check agencies). In limited circumstances, we may transfer your information to the following countries outside the EU, while making sure your personal data is treated with the same level of protection offered in the EU. Please refer to our Privacy Policy ( for further information about how your data is being collected, processed and retained at