Acquiring and Issuing Relationship Associate

Operations – Operations
Permanent Full-time
About us

Launched in 2012, is a leading international provider of online payment solutions. is built on 100% proprietary technology and handles every part of the payment process, providing complete transparency across the entire payment value chain.

We currently process 150+ currencies and offer access to all international cards and popular local payment methods to merchants through one integration.

Customers in our portfolio include international businesses like Samsung, Transferwise, Hopper, Virgin and Adidas. Our mission is to partner with smart businesses to optimise their payments, increase revenue and meet the dynamic needs of their customers. 

We are building a unique work environment where our people aspire to solve complex problems and deliver valuable solutions. We believe that excellence can be achieved through a dynamic culture driven by collaboration and teamwork.

In May 2019, we raised $230m in what is Europe’s largest ever fintech Series A round, and globally the third largest fintech Series A round of all time. This fundraising round gave us a valuation of around $2 billion.

About the role is seeking a talented Acquiring and Issuing Relationship Associate to join the adventure, contribute shaping our newly created Acquiring and Partnerships department and support the business rapid growth and
Your main responsibility will be to contribute and expand the partnerships between Checkout and
issuing banks. In this hybrid role, you will have the opportunity to interact at all levels externally (e.g.
being the main business advisor representing Checkout) and internally (e.g. acting as a Project
Manager to ensure business solutions are translated into technical requirements and implemented on
our acquiring platform).
The successful candidate will have the opportunity to work on a broad range of projects and play a
key role in building a world-class department and supporting the company’s rapid growth.

Key Responsibilities

    • Data analysis and operational skills to spot gaps in business alignment between merchants and issuing banks
    • Relationship Management: manage and develop new relationships with issuing banks
    • Manage Day-to-day requests from cross department team to maximise’s client relationships
    • Operations Management: work closely with our acquiring partners on a day-to- day basis to resolve operational issues that affect our merchant base
    • Provide payments expertise to support local sales teams on operational issues with complex financial intricacies

About you

    • 2+ years’ working in payments environment
    • Proactive and self-driven contributor able to establish new processes from scratch
    • Solid knowledge of today’s major ecommerce and payments technologies, players and major up-and-coming trends
    • Partner-oriented and able to establish robust relationship with assigned third parties
    • Dynamic approach adapting to changing requirements with the ability to identify situations that require escalation and appropriate handling
    • Exceptional communication skills and negotiation techniques
    • Fluent in English
    • Project management experience also valued is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience, skills and personality. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Due to the numerous amount of application received, only the ones corresponding to this job profile will be contacted. If you have not been contacted within 3 weeks please deem your application as unsuccessful.

We are committed to protecting and respecting your privacy. We will only process and retain your information as necessary for the purposes of progressing your application or as required by applicable laws and regulations. We may also collect personal information about you through the application and recruitment process, either directly from you or from third-parties (employment agencies, recruitment websites, former employers, credit reference agencies or other background check agencies). In limited circumstances, we may transfer your information to the following countries outside the EU, while making sure your personal data is treated with the same level of protection offered in the EU. Please refer to our Privacy Policy ( for further information about how your data is being collected, processed and retained at