Quality Control Technician/Engineer

Mahwah, NJ /
Chefman – Product Development /
Full Time
Chefman is seeking a highly skilled Quality Control Engineer with knowledge of QC procedures and processes to monitor the quality of Chefman products. The Engineer is expected to conduct inspections of customer product returns, diagnostic analysis, and to file reports of their findings. 

Role & Responsibilities

    • Perform inspection and root cause analysis on all returned products
    • Regularly prepare Preventive and Corrective Action Plans
    • Follow up with Suppliers to ensure proper implementation of recommended Corrective Action Plans
    • Conduct data analysis and provide data reports on all customer product returns
    • Collaborate with Customer Service Team to monitor and analyze Customer Product Reviews posted online and on social media platforms
    • Recommend design modifications and enhanced assembly processes to resolve consistent product failures
    • Collaborate closely with Engineering and Product Development Teams to plan and perform QC Testing of New Products as well as to recommend and implement Corrective Action Plans when appropriate
    • Participate in quality planning sessions during various phases of the Product Development process and contribute towards product modifications
    • Support Chefman China Team Quality Control reporting, detections, and improvements
    • Support Manufacturing partners throughout all stages of the Product Development lifecycle to ensure product are manufactured with the highest level of quality
    • Input Quality Control findings and data into Chefman’s database platform (Salesforce)

Required Skills & Experience

    • Perform inspection and root cause analysis on all returned products
    • Regularly prepare Preventive and Corrective Action Plans
    • Follow up with Suppliers to ensure proper implementation of recommended Corrective Action Plans
    • Conduct data analysis and provide data reports on all customer product returns
    • Collaborate with Customer Service Team to monitor and analyze Customer Product Reviews posted online and on social media platforms
    • Recommend design modifications and enhanced assembly processes to resolve consistent product failures
    • Collaborate closely with Engineering and Product Development Teams to plan and perform QC Testing of New Products as well as to recommend and implement Corrective Action Plans when appropriate
    • Participate in quality planning sessions during various phases of the Product Development process and contribute towards product modifications
    • Support Chefman China Team Quality Control reporting, detections, and improvements
    • Support Manufacturing partners throughout all stages of the Product Development lifecycle to ensure product are manufactured with the highest level of quality
    • Input Quality Control findings and data into Chefman’s database platform (Salesforce)