ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining.  The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides a commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others.  And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners and the same goes for our culture.

Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark.

Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time. 

As an IT Engineer, you’ll support the entire organization with software, equipment, and services that will empower our employees to do their best work. This is a role that maximizes learning in everything related to IT and scaling operations at a high growth tech company while helping build a product you can be proud of.  

The IT Engineer owns everything employees need for full productivity. Every day is different, and we hope that’s an exciting premise for you – in one day, you could be helping create new IT automation, assist with hardware issues, roll out new software, and find new ways to support remote and on-premise  work. You’ll know you’re successful when internal clients can count on reliable day-to-day customer service. IT is a critical part of the employee experience, and our mission is to build a great place to work.

Our ideal candidate is first and foremost a service-oriented helper. We’d also like to see high tolerance for ambiguity and an analytical mind: you should constantly be asking yourself ‘How can I make this better?’, no matter what you’re working on. Most of all, we hope you’ll bring willingness and enthusiasm for upholding our values and helping build a truly amazing workplace. 

Reports to the IT Manager; No direct reports

This is an onsite role with a 5 days a week in office requirement.

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are.  You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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