Temporary Account Coordinator
Kansas City, MO
About the Position:
In this role you will assist our restaurant partners by getting them up and running on our ChowNow platform. Your days will be spent managing a high volume of inbound and outbound emails and phone calls while owning the onboarding process and client relationship until the point of launch, when the account is seamlessly handed off to a post-live Restaurant Success Manager.
Your success will be measured by your ability to efficiently collect client assets and information, coordinate behind-the-scenes account setup across multiple departments, and effectively train clients on our technology and process.
This is a 3 month contract with the possibility to go full-time based on performance in the role. Due to the safety and health of our staff during COVID-19 shelter in place, this role is work from home. We will provide you with all of the hardware you need to be successful, including internet reimbursement.
About The Team:
ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Facebook, Google, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace.
Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we’ve created over 14,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk.
You should apply if:
- You have a proven track record of multi-tasking, project management, and client servicing skills.
- You are extremely detail oriented, open to feedback, and thrive working closely with others
- You enjoy working with a large number of clients and tasks at once while learning how to creatively problem solve and provide solutions to the unique needs of your clients and coworkers.
- You have a mindset for using technology and can quickly learn how to use new tools and systems.
We are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.