[Job-22087] Senior Business Systems Analyst, United States
United States
Nova – Prod_Nova /
Homeoffice /
Remote
We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.
With over 6,500 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.
Hi There, This is Laura from CI&T!
I am a Talent Analyst looking for people in USA for a Senior Business Systems Analyst to work on a project with one of our international clients!
We are seeking a Senior Business Systems Analyst (BSA) to support the ongoing evolution of a healthcare enterprise-wide Loyalty & Rewards (L&R) program across Medicaid, Marketplace, and Medicare. This role is responsible for translating business needs into clear, build-ready requirements that can be implemented by technical and business teams. The ideal candidate is equally comfortable collaborating with stakeholders, querying complex datasets, and managing requirement traceability through delivery.
Responsibilities:
- Capture and document business needs as user stories, data flows, edge cases, and acceptance criteria.
- Manage the requirements backlog in Jira Cloud, ensuring clarity, priority alignment, and traceability to business goals.
- Partner with architecture and engineering teams to evaluate solution options, estimate effort, and validate feasibility.
- Ensure delivered features meet business intent through fit-for-purpose validation.
- Support both standardization and future state program workstreams, balancing enterprise consistency with market-specific needs.
- Independently query and analyze large datasets (Teradata, Snowflake) to support data validation, root cause analysis, and insights development.
- Assist with reporting and dashboard development in Power BI.
- Support solution design alignment with DXE platform capabilities (Adobe Experience Platform, Salesforce, Snowflake).
Requirements for this challenge:
- Advanced English proficiency.
- Proven experience building detailed business requirements and user stories for large-scale enterprise systems.
- Strong SQL skills with the ability to query and analyze data in Teradata and Snowflake environments.
- Proficiency in Jira Cloud for backlog and requirement management.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to collaborate across business and technical teams to ensure alignment.
Nice to have
- Experience with Power BI for dashboard and report creation.
- Familiarity with Adobe Experience Cloud (AEM, CDP) and Salesforce Health Cloud.
- Experience in healthcare, managed care, or regulated industry environments.
- Understanding of loyalty and rewards programs or incentive management platforms.
#LI-LO1
#Midsenior
Why join us?
- Competitive Salary
- Generous paid vacation days
- Unlimited sick time
- 100% paid health & dental benefits starting day one
- Annual profit-sharing distribution
- Retirement match
- Paid parental leave
- Dedicated career advisor
- And so much more…
Collaboration is our superpower, diversity unites us, and excellence is our standard.
We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.
