We partner with the world’s most valuable brands to build digital solutions that transform businesses. As a digital native, we bring a 29-year track record of accelerating business impact through complete and scalable digital solutions. With a global presence of 6,000+ professionals in strategy, research, data science, design and engineering, we unlock top-line growth, improve customer experience, and drive operational efficiency.

To understand user needs, expectations, and behaviors through research and analysis in order to inform the design and creation of digital products and systems. The primary mission is to generate insights and recommendations for the development of impactful and effective user experiences.

Plan, conduct, and analyze qualitative and quantitative research, such as interviews, surveys, usability tests, and field observations, to understand user needs and challenges.

Create and maintain personas, empathy maps, and other artifacts representing user profiles and journeys.

Consolidate and communicate research results and recommendations clearly and objectively through reports, presentations, and other suitable means.

Work closely with the UX (User Experience) team, designers, and developers to ensure that the insights obtained are applied to the design and creation of digital products and systems.

Participate in ideation and prototyping sessions, contributing ideas based on data and insights obtained through research.

Stay updated on trends and best practices in user experience research by attending events, courses, and communities related to the field.

Collaborate with other researchers and UX professionals to share knowledge, exchange experiences, and enhance research methodologies and approaches.

At position map level 4, you can assist in team management by providing guidance, support, and direction for the development of activities and careers.

 

User experience research, interviews, usability testing, data analysis, insights, recommendations, personas, empathy maps.

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At CI&T, we recognize that innovation and transformation only happen in diverse, inclusive, and safe work environments. Our teams are most impactful when people from all backgrounds and experiences collaborate to share, create, and hear ideas.

Before applying for our opportunities take a look at Conflict of Interest Policy on website.

We strongly encourage candidates from diverse and underrepresented communities to apply for our vacancies.